Product Manager

HATA; Petaling Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

Hata in Malaysia is seeking a mid-to-senior level Product / Product Operations Manager to own the core financial and crypto infrastructure. You will architect the back-end value chain for wallet systems, treasury, and payment integrations, bridging blockchain tech with traditional operations.

You’ll influence strategy and drive scalable operational excellence across teams. You will lead wallet security enhancements, treasury optimization, and API-driven integrations while tracking KPIs and

Qualifications

• Bachelor’s degree in Computer Science, Finance, Accounting, Business Administration, or a related field.
• Fluency in English and Mandarin (preferred).
• Experience with Agile methodologies.

Responsibilities

• Own the roadmap for wallet infrastructure, focusing on security and scalability.
• Design and optimize treasury operations and liquidity management.
• Collaborate with Operations and Finance to automate reconciliation processes.
• Monitor DeFi trends and identify growth opportunities for core product.
• Own end-to-end product lifecycle for internal platforms (KYC/AML workflows, fiat integrations, CRM).
• Automate and optimize treasury management, fund flows, and daily reconciliation of assets.
• Facilitate cross-functional communication between Engineering, Design, and back-office stakeholders.
• Develop and track KPIs for internal tools (SLA resolution times, false-positives in monitoring).

Skills

PM experience

Fintech/crypto

Back-office operations

API integrations

Data storytelling

Agile

Education

Bachelor’s degree in CS/Finance/Business

Job description

We are on a mission to revolutionise access to global financial opportunities through digital assets.

Hata, as a licensed digital asset platform that is regulated and supervised by both Securities Commission of Malaysia and the Labuan Financial Services Authority, provides innovative online spot trading to both retail and institutional clients globally to access opportunities in the digital asset space.

Our team is composed of experienced professionals from PwC, Luno, JP Morgan, Nokia, Huawei and Grab. Powered by our mission to provide the safest & most reliable gateway to access digital assets, we adopt a customer-first approach by operating a compliant platform that is safe and easy to use for our customers.

We have big dreams to achieve and providing a safe and easy to use platform for people in our region is merely the first step. If you have big ambitions, help build our new digital asset platform with us.

Get to know the Role:

We are looking for a mid-to-senior level Product / Product Operations Manager to own the core financial and crypto infrastructure of Hata. In this role, you will be the architect of our "back-end value chain"—ensuring that our wallet systems are secure, our treasury is efficient, and our payment integrations are seamless. You will play a pivotal role in maintaining Hata’s reputation as a safe and reliable platform by bridging the gap between blockchain technology and traditional financial operations.

The day-to-day activities:

• Wallet & Crypto Infrastructure: Own the roadmap for our digital asset wallet infrastructure, focusing on the security and scalability of hot and cold storage solutions.
• Treasury Management: Design and optimize internal systems for treasury operations, including asset rebalancing, liquidity monitoring, and managing capital buffers across different digital assets.
• Back-Office Automation: Collaborate with the Operations and Finance teams to automate reconciliation processes, reducing manual intervention in "Back Office" cycles.
• Market Analysis: Monitor trends in DeFi, on-chain data, and competitor offerings (e.g., staking, OTC desks, and yield products) to identify growth opportunities for Hata’s core product.
• Internal Tooling Roadmap: Own the end-to-end product lifecycle for internal platforms, including KYC/AML workflows, fiat integrations, and CRM tools.
• Operational Excellence: Partner with the Operations and Finance teams to automate and optimize treasury management, fund flows, and daily reconciliation of assets.
• Cross-Functional Collaboration: Facilitate communication between Engineering, Design, and back-office stakeholders to prioritize high-impact projects that reduce operational friction.
• Data-Driven Insights: Develop and track KPIs for internal tools, such as SLA resolution times, false-positive rates in monitoring, and capital buffer efficiency.

The Must-Have:

• 2–5 years of Product Management experience, preferably in a regulated Fintech or Cryptocurrency exchange within Fintech, Cryptocurrency, or Banking operations.
• Deep understanding of cryptocurrency markets, trading fundamentals (spot), and wallet custody (MPC, Multi-sig, etc.).
• Strong background in Back Office operations, Treasury, or Settlement processes.
• Ability to understand and drive both technical and financial requirements, including API integrations, blockchain ledger principles, and fiat payment rails.
• Excellent logical analysis, systematic planning, and the ability to influence stakeholders through data and storytelling.
• Ability to adapt to a fast-paced environment and handle multiple high-stakes tasks effectively.

Qualifications:

• Bachelor’s Degree in Computer Science, Finance, Accounting, Business Administration, or a related field.
• Fluency in English and Mandarin (preferred).
• Experience with Agile methodologies.
• Familiarity with digital assets and its regulatory landscape is highly preferred.