Product Management Intern

Maxis; Kuala Lumpur; On-site; MYR 10,044 - 14,508; Part time

Job summary

Maxis is seeking a Product Management Intern in Kuala Lumpur to gain hands-on experience in strategy, market research, customer insights, and go-to-market activities. You will assist in analysing demand, drafting documentation, and preparing materials for product adoption.

This internship offers exposure to product discovery, documentation, and cross-functional collaboration, ideal for students pursuing business, analytics, or engineering fields.

Qualifications

• Currently pursuing a Bachelor’s degree in Business, Marketing, Analytics, Information Systems, Engineering, or a related field.
• Basic data analysis skills, including spreadsheets, KPI interpretation, and exposure to basic BI or dashboarding tools.
• Strong written and verbal communication skills, with the ability to produce clear and structured documents.
• Highly organised, detail-oriented, and able to manage multiple tasks effectively.
• Proactive, with the ability to work both independently and collaboratively in a team environment.

Responsibilities

• Conduct market research and competitor analysis, synthesising insights into concise briefs and opportunity areas.
• Analyse customer demand data, including acquisition and churn trends, to identify opportunities to improve adoption, retention, and conversion.
• Support data analysis and reporting, including building simple dashboards and tracking key performance indicators (KPIs).
• Assist in drafting product requirements documents, specifications, and other supporting documentation.
• Provide administrative and coordination support, including capturing meeting minutes and responding to basic product-related enquiries.
• Support go-to-market activities by preparing FAQs, terms and conditions, and enablement materials such as product and sales decks.

Skills

Data analysis

KPI interpretation

BI / dashboards

Written communication

Verbal communication

Organisational skills

Team collaboration

Education

Bachelor’s degree (in progress) in Business/Marketing/Analytics/Information Systems/Engineering

Tools

Spreadsheets

BI dashboards

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

As a Product Management Intern, you will gain hands-on exposure to product strategy, market research, customer insights, and go-to-market activities. You will support the Product team in analysing customer demand, developing product documentation, and preparing materials that enable successful product adoption. This internship is ideal for students interested in product management, data-driven decision-making, and cross-functional collaboration.

Key Responsibilities

• Conduct market research and competitor analysis, synthesising insights into concise briefs and opportunity areas.
• Analyse customer demand data, including acquisition and churn trends, to identify opportunities to improve adoption, retention, and conversion.
• Support data analysis and reporting, including building simple dashboards and tracking key performance indicators (KPIs).
• Assist in drafting product requirements documents, specifications, and other supporting documentation.
• Provide administrative and coordination support, including capturing meeting minutes and responding to basic product-related enquiries.
• Support go-to-market activities by preparing FAQs, terms and conditions, and enablement materials such as product and sales decks.

Value-Added Project

You will work on a value-added product initiative focused on improving product adoption and customer experience. This may include analysing customer demand data, developing dashboards, supporting product documentation, and contributing to go-to-market planning. The project offers end-to-end exposure to product discovery, analysis, documentation, and execution.

Preferred Qualifications & Skills

• Currently pursuing a Bachelor’s degree in Business, Marketing, Analytics, Information Systems, Engineering, or a related field.
• Basic data analysis skills, including spreadsheets, KPI interpretation, and exposure to basic BI or dashboarding tools.
• Strong written and verbal communication skills, with the ability to produce clear and structured documents.
• Highly organised, detail-oriented, and able to manage multiple tasks effectively.
• Proactive, with the ability to work both independently and collaboratively in a team environment.

Why Join Us?

• Gain real-world exposure to product management and go-to-market processes.
• Learn how customer insights and data inform product decisions.
• Develop practical skills in product documentation, analysis, and stakeholder coordination.
• Work closely with experienced product professionals on meaningful initiatives.

Internship Period

We are looking for an intern who can start in August/September, with a placement period of up to 6 months.

Applicants must clearly indicate their availability period in their CV.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.