PRODUCT ENGINEER

Bestari Consulting Engineering; Puchong; On-site; MYR 60,000 - 100,000; Full time

Job summary

Bestari Consulting Engineering in Puchong is seeking a proactive sales and service specialist to support pre-sales consultations, application engineering, and solution design across robotic welding cells and material handling systems. The role includes ROI calculations, product demonstrations, and advising on robot selection and integration with existing lines, while supporting tender processes.

After sales, you will troubleshoot on-site, provide training, manage spare parts and upgrades, and

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Bestari Consulting Engineering - Puchong New Village

Provide pre-sales technical consultations, application engineering, and solution design (e.g. robotic welding cells, material handling systems)

Prepare technical proposals, specifications, layouts, quotations, and tender

SALES & CUSTOMER SUPPORT

Assist the sales team with product demonstrations, ROI calculations, and customer presentations.

Advise on robot selection, integration with existing lines, and safety systems.

Conduct site surveys / assessments and support commissioning / installation.

AFTER-SALES & TECHNICAL SERVICE

On-site troubleshooting, programming support, maintenance, and repairs.

Training for customers on robot operation, programming, and maintenance.

Handle warranty claims, spare parts, and upgrades.

Liase with EFORT principals (China) on technical issues.

Assist procurement, inventory, and stock for robots, controllers, and accessories.

Support project costing, estimation, and supplier negotiations.

PROJECT & INTEGRATION SUPPORT

Coordinate with integrations or internal teams for robotic system deployment.

Basic simulation / layout using EFORT software or compatible tools.

Participate in exhibitions, roadshows, and industry events.

OTHERS DUTIES

Travel domestically and overseas.

Stay updated on robotics trends, industry trends, safety standards (example, ISO), and EFORT products updates.