Product Analyst: SaaS & AI for HR Tech

CXS Analytics Sdn Bhd; Kampung Malaysia Tambahan; Sur place; MYR 72 000 - 96 000; Plein temps

Résumé du poste

CXS Analytics Sdn Bhd in Kuala Lumpur seeks a Business Analyst, Product, to translate customer needs into features that drive usable HR technology and talent intelligence products.

You will collaborate with design, engineering and sales to craft user stories, write acceptance criteria, and support delivery from discovery to release, while applying data-driven decision making and AI-aware practices.

Qualifications

• Experience translating customer needs into product requirements.
• Familiar with Jira/Confluence and UX wireframing tools.
• Knowledge of SaaS products and HR tech is a plus.

Responsabilités

• Support product discovery by synthesising feedback and tickets.
• Write user stories and acceptance criteria in Jira.
• Create process flows and user journeys with Lucidchart or Miro.
• Collaborate with Design to pressure-test requirements in Figma.
• Maintain traceability from problem to shipped feature.

Connaissances

Analytical thinking

Curiosity

Communication

Bridging business & tech

Attention to detail

AI awareness

Outils

Jira

Confluence

Lucidchart

Miro

Figma

Description du poste

CXS Analytics Sdn Bhd in Kuala Lumpur seeks a Business Analyst, Product, to translate customer needs into features that drive usable HR technology and talent intelligence products.

You will collaborate with design, engineering and sales to craft user stories, write acceptance criteria, and support delivery from discovery to release, while applying data-driven decision making and AI-aware practices.