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BlueNexusTechnologies Pte. Ltd in Malaysia seeks a technically proficient Sales Support who bridges engineering capabilities with sales objectives. You translate client pain points into technical requirements and develop compelling proposals to win projects.
You will enable the sales team by delivering end-to-end technical documentation, PFDs, BOQ support, and compliant manuals while engaging with consultants, end-users, and government bodies.
We are a leading environmental water treatment company seeking a technically proficient and commercially astute Sales Support to join our expanding team in Malaysia. This role is a critical bridge between our technical engineering capabilities and our sales objectives. The ideal candidate is not just a salesperson but a water treatment process expert who can listen to client pain points, translate them into technical requirements, and develop compelling, compliant proposals that win projects. You will enable the sales team to close deals by providing end-to-end technical documentation and solution design.
Review client RFQs, tender documents, and site data to determine the appropriate water/wastewater treatment methodologies (e.g., RO, UF, MBR, EDI, clarification, disinfection, biological treatment)
Prepare comprehensive technical proposals, including Process Flow Diagrams (PFDs), mass balance calculations, equipment selection, and system descriptions
Work closely with the procurement team to generate accurate Bill of Quantities (BOQ) and costings for competitive pricing
Prepare compliance matrices, technical deviation lists, and operation & maintenance (O&M) manuals tailored to specific project requirements
Conduct product presentations and process demonstrations to consultants, end-users (e.g., Palm Oil Mills, Power Plants, Semiconductor factories), and government bodies
Accompany the Sales Manager to client sites to conduct technical surveys and collect water quality data required for system sizing
Facilitate a smooth handover of technical documents and project scope to the Project Execution/Engineering team upon order confirmation
Provide technical clarification during the installation and commissioning phases as needed to ensure client satisfaction
Bachelor's Degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering (with water focus), or equivalent
Minimum 3 to 5 years of experience in a technical sales support, process design, or applications engineering role specifically within the water/wastewater treatment industry
Proven track record of writing successful technical proposals for industrial or municipal projects
Deep understanding of membrane technologies (UF/RO), ion exchange, chemical dosing, and biological treatment processes
Proficiency with AutoCAD (for basic P&ID reading), MS Office Suite (Excel for calculations, PowerPoint for presentations), and preferably simulation tools
Familiarity with Malaysian Department of Environment (DOE) regulations and Suruhanjaya Perkhidmatan Air Negara (SPAN) guidelines is a strong advantage
Fluent in English (written and spoken) is mandatory; proficiency in Bahasa Malaysia is highly preferred
Strong analytical thinking with the ability to simplify complex technical data for non-technical clients
Ability to work under tight tender deadlines