Process Engineer

eTeam; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a Process Improvement professional to map current processes and identify pain points. You will work with stakeholders to understand granularities and drive improvements in the target operating model.

You will perform time/motion studies, develop performance dashboards, and push standardization across tasks to eliminate redundancies. Collaboration with business teams is essential to improve product adoption and program success.

Qualifications

• Understand current processes in granularity and pain points with stakeholders.
• Conduct process and value stream mapping to identify dependencies and opportunities for improvement.
• Perform time/motion studies for critical processes to feed into the visualization dashboard.
• Collect data and analyze to prove hypotheses for process changes and improvements.
• Drive standardization of tasks and processes to eliminate redundancies and manual work.
• Engage with business to share recommendations and collect feedback on process design to improve adoption.

Responsibilities

• Understand current processes in granularity and pain points with stakeholders.
• Conduct process and value stream mapping to identify dependencies and opportunities for improvement.
• Perform time/motion studies for critical processes to integrate them into visualization dashboards.
• Collect relevant data and perform analysis to prove hypotheses for process changes.
• Drive standardization of tasks and processes to eliminate redundancies and manual work.
• Engage with business to share recommendations and collect feedback on process design to lead to higher adoption.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsible for process improvements to support target operating model and new ways of working under DOVE Engage with the relevant stakeholders to understand current processes in granularity and any associated pain points Conduct process and value stream mapping (if required) to identify additional process dependencies and opportunities for improvement Perform time/motion studies for critical and high value processes in order to identify and integrate them in the visualisation dashboard Collect relevant data and perform analysis to prove hypothesis for process changes and improvements Drive standardization of tasks and processes to eliminate redundancies and manual work Engage with business to share recommendations and collect feedback on process design which should lead to higher product adoption and program success