Private Client Manager

LVMH; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

LVMH Malaysia invites applications for a Private Client Manager. You will lead the Private Client program for our Prestige products and Rarities, planning and executing commercial strategies to grow existing relationships and attract new UHNW clients.

You will deliver personalized luxury experiences, host events, and represent the brands with integrity and excellence. You will collaborate with the Private Client Director and local team to create bespoke client journeys, manage end-to-end client

Qualifications

• 8+ years in DTC luxury sales with (U)HNWIs
• Own network of (U)HNWIs contacts
• Strong social and networking skills in local community
• Experience selling luxury products
• Strong business acumen and ability to initiate and close deals
• Client-focused with aptitude to identify opportunities
• Proven problem-solving abilities
• Excellent communication and presentation skills
• Collaborative team player with emphasis on compliance

Responsibilities

• Plan and implement commercial strategies to grow existing business and win new opportunities with UHNWIs
• Oversee end-to-end client relationships from prospecting to invoicing, delivery and after-sales follow-up
• Collaborate on bespoke client experiences, campaigns, and partnerships with luxury brands in Malaysia
• Maintain CRM data integrity and ensure data/compliance documentation with Moet Hennessy

Skills

UHNW network

Luxury sales

Networking

Communication

Presentation

Compliance

Interpersonal skills

Team collaboration

Problem solving

Tools

CRM software

Job description

For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fueled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence.

We’re thrilled to announce the opening for Private Client Manager , reporting to the Private Client Director . As the Private Client Manager, you'll be the maestro behind our Prestige products and Rarities, conducting a symphony of excellent service. It is not just a role; it's an opportunity to shape and elevate our business. Reporting to the Private Client Director, you'll be at the forefront, actively planning and implementing commercial strategies to not only grow existing relationships but also seize new opportunities. Your mission is to be the referent for exceptional clients, selling them a selection of high-end offers, crafting strategies to engage them by nurturing essential connections and delivering personalized services and crafting unforgettable experiences.

But there's more! As our ambassador, you won't just represent our brands; you'll embody them. Whether it's through Ambassadorial duties, hosting events, or making personal introductions, you'll be the face of excellence. Are you ready to make a lasting impact?

Job responsabilities

How you will contribute to MH Private Sales Success

Your key responsibilities will include:

• Sales & Business Development

In collaboration with the Private Client Director, you will plan and implement commercial strategies to increase existing business and capture new opportunities by targeting (U)HNWI through nurturing key relationships and extending personalized services and experiences.

You will oversee commercial relationships throughout the entire process, from prospecting to invoicing, sales, delivery, and after-sales follow-up.

• CRM

You will provide timely and accurate information to update MH CRM database and follow compliance guidelines on protecting clients’ data and ensure all clients sign data & compliance related documents with Moet Hennessy.

• Brand Experiences and Activations

You will collaborate with the Private Client Director, and MHD Malaysia team to create and execute bespoke client experiences, drive sales through targeted campaigns, and establish valuable partnerships with aligned luxury brands.

Profile

We are looking for unique and amazing talent. Join us if you have…

• At least 8 years’ experience in a similar role, leading Direct-to-Consumer Sales with (U)HNWIs.
• Your own network of (U)HNWIs contacts.
• Great social and networking skills deeply rooted in the local community.
• Demonstrated the skills and mindset for selling luxury products.
• Sharp business acumen and practical skills to initiate and close deals through robust relationships.
• A client-focused approach and are adept at identifying opportunities and providing valuable solutions.
• Proven the ability to be quick in spotting, analysing, and solving problems.
• Excellent communication and presentation skills.
• Strong interpersonal skills and are a collaborative team player, seamlessly working with different teams.
• A strong emphasis on compliance, integrity, and social sustainability.

Additional information

• You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group.
• You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched.
• You join a passionate workforce within our internationally diverse and inclusive teams, exploring the rich heritage of our Maisons and shaping the next chapter of our story
• You discover our essential relationship with our terroirs and the soils that define our products. Through our Living Soils Living Together program, we are committed to regenerating soils, reducing climate impact, and empowering communities for a sustainable future.
• You will share in our passion for hosting, the art of living, and creating products that celebrate life’s most memorable milestones, always experienced through responsible tasting.

Ready for a world of possibilities? Discover Moët Hennessy today!