Printing Orders & Artwork Support Coordinator

United YL Printer Sdn Bhd; Kepong; On-site; MYR 24,000 - 36,000; Full time

Job summary

United YL Printer Sdn Bhd in Kuala Lumpur is seeking an entry-level Customer Support/Order Processor to manage online printing orders and assist customers throughout the printing workflow.

You will perform simple artwork adjustments with Adobe Illustrator or Canva (training provided), obtain customer approvals, and ensure orders are processed accurately while handling after-sales matters. Fresh graduates are welcome.

Qualifications

• Handle online printing orders for customers.
• Provide courteous customer service via live chat and email.
• Maintain accuracy and attention to detail in order processing.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle customers’ online printing orders.
• Make simple artwork adjustments using Adobe Illustrator (training provided)/ Canva, Send artwork to customers for approval before printing
• Provide customer service via live chat
• Handle returns, refunds and after-sales matters
• Follow up and ensure orders are processed accurately

Skills

Customer service

Fast learner

Attention to detail

Communication

Tools

Adobe Illustrator

Canva

Job description

United YL Printer Sdn Bhd in Kuala Lumpur is seeking an entry-level Customer Support/Order Processor to manage online printing orders and assist customers throughout the printing workflow.

You will perform simple artwork adjustments with Adobe Illustrator or Canva (training provided), obtain customer approvals, and ensure orders are processed accurately while handling after-sales matters. Fresh graduates are welcome.