Presales Manager

Sangfor Technologies; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Sangfor Technologies is seeking a Cloud Solution Architect to lead the technical vision for Sangfor Cloud solutions in Malaysia. You will work with government, education, healthcare, and enterprise sectors to understand market size and industry needs, delivering value through innovative cloud delivery models.

You will analyze customer requirements, propose solutions, and support sales and other pre‑sales consultants in proposals and presentations.

Qualifications

• Strong technology background in Cloud-related infrastructure and security components.
• 5+ years as solution architect, consultant system engineer, or related pre‑sales roles is a plus.
• Excellent English verbal and written communication skills.
• Strong analytical skills and ability to work independently and across teams.

Responsibilities

• Lead as solution expert and define technical vision for Sangfor Cloud solutions.
• Analyze customer requirements, propose solutions, and assist sales and pre‑sales teams with proposals.
• Collaborate with Product Manager/Marketing on cloud technologies and industry positioning.
• Provide feedback to product management on enhancements addressing customer needs.
• Maintain trusted advisor relationship with key customers and aid in collateral development.

Skills

Cloud technology

Infrastructure

Hypervisor

Backup

Unified storage

Virtual desktop infra

Pre-sales experience

Analytical skills

English communication

Tools

Cisco gear

Juniper gear

Fortinet

Blue Coat

Job description

Lead as the solution expert and introduce the technical vision for Sangfor focused Cloud solution internally and to customers

Specific industry expert such as government, education, healthcare and enterprise. Understand the industry market size, industry requirement, and industry solution with additional value.

Innovate in delivery. Embrace new agile ways of working, enabled by new Cloud tools, to deliver your Cloud solutions

Provide technical expertise in analyzing customer key requirements, recommending solutions, and assisting sales and other pre-sales consultants with the development of proposals, presentations & etc.

Collaborate with the Product Manager and Product Marketing teams who are responsible for the Sangfor's Cloud technologies and solutions as well as the positioning of marketing & Industry.

Provide feedback to product manager about product enhancements that can address customer needs and create the value

Maintain a close working relationship with the key customer, as a \"trusted consultant\"

Collaboration with Marketing to assist in the development of solution collaterals including but not limited to workshop materials, use cases, sales/partner training & etc.

Qualification:

Strong technology background Cloud, i.e. Infrastructure, Hypervisor, Backup, Unified Storage, Virtual Desktop Infra.

5+ years solution architect or consulting system engineer or product marketing or working experience as sales, pre-sales or consultants, solutions architects in the cloud industry is a bonus

Excellent English verbal and written communications skills

Strong analytical skills and ability to work both independently and on cross functional teams.

CYBERSECURITY DIRECTION

1. Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle.
2. Prepare and deliver the business value solutions for customers, including proposal writing, presentation, and conduct proof-of-concept to showcase its technical feasibility when necessary.
3. Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customer's requirements.
4. Complete technical document refer to TOR/training/site-reference etc.
5. Any other ad-hoc duties as required or assigned.

1. Experiences in IT industry as pre-sales is required, including solid knowledge of network best practices. Thorough understanding of TCP/IP, including Proxy/firewall/IPS/endpoint security/APT/SIEM.
2. Knowledge of network security
3. Know well about main stream network equipment (Cisco, Juniper, Fortinet , Bluecoat, etc) and a solid understanding of how to troubleshoot technical issues that involve network and Sangfor products.
4. Certifications such as CCNA or CCNP along with proven experience will be preferred.
5. Excellent oral and written communication skills in English.