Prepaid Product Manager - Growth & Impact

CelcomDigi Berhad; Malaysia; On-site; MYR 67,000 - 112,000; Full time

Job summary

CelcomDigi Berhad in Malaysia is seeking a Product Management (Prepaid) Specialist to drive end-to-end prepaid offerings for Malaysian and migrant segments. You will shape concepts to align with the GTM calendar, collaborate with core product teams, and present proposals at forums.

The role emphasizes profitability, innovation, and customer engagement within governance frameworks. You will analyze customer patterns, monitor market trends, and coordinate with launch teams to bring new products to

Qualifications

• 5–8 years experience in relevant role.
• Demonstrable experience in a customer-facing or commercially oriented function.
• Strong interpersonal skills with drive/persistence/patience.
• Some experience with billing systems, project management, or marketing communications is advantageous.

Responsibilities

• Formulate strategies for product/service development, ensuring alignment with overall business goals and strategies.
• Analyse market trends to ascertain customer behaviour patterns and product/service preferences.
• Monitor market dynamics, competitor activities and industry developments for potential business risks and opportunities.
• Develop and present business case proposals including concepts, profit projections, and strategic approaches.
• Effectively communicate business plans and concepts, clearly outlining customer benefits, financial returns, and the scope of opportunity.
• Coordinate with Product Development and Market Launch teams to ensure the successful introduction of new products/services to market.
• Regularly track and evaluate performance based on user acquisition, revenue generation and profitability targets, and adjust strategies as required.

Skills

Customer-facing

Project management

Billing systems

Marketing communications

Interpersonal skills

Job description

CelcomDigi Berhad in Malaysia is seeking a Product Management (Prepaid) Specialist to drive end-to-end prepaid offerings for Malaysian and migrant segments. You will shape concepts to align with the GTM calendar, collaborate with core product teams, and present proposals at forums.

The role emphasizes profitability, innovation, and customer engagement within governance frameworks. You will analyze customer patterns, monitor market trends, and coordinate with launch teams to bring new products to