Premium Spirits Retail Specialist - Single Malt Focus

Single Malt Sdn Bhd; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Single Malt Sdn Bhd in Kuala Lumpur operates boutique stores and imports premium single malts. We are seeking an enthusiastic retail professional to join our Bangsar Shopping Centre shop and deliver outstanding customer service.

You'll handle stock, assist with in-store events, build relationships with regular customers, and respond to inquiries by phone and social media. Fluency in English and a positive learning attitude are essential. This role requires weekend shifts and flexibility.

Qualifications

• Interest to learn more about premium single malt whiskies and spirits.
• Experience in selling premium spirits is an advantage.
• Experience with customer service of high net worth customers is also an advantage.
• Fluency in spoken English is essential.
• Good communication skills, positive working attitude, earnest attitude to learning.
• Basic internet and computing skill.

Responsibilities

• Based at our retail shop in Bangsar Shopping Center.
• Able to work on shift hours and during weekends.
• Manage stock levels and replenishments from HQ
• Manage mini events that are held in-store
• Build customer relationships with our regular instore customers
• Manage customer enquiries on the phone or through social media

Skills

Customer service

English fluency

Communication

Sales

Job description

Single Malt Sdn Bhd in Kuala Lumpur operates boutique stores and imports premium single malts. We are seeking an enthusiastic retail professional to join our Bangsar Shopping Centre shop and deliver outstanding customer service.

You'll handle stock, assist with in-store events, build relationships with regular customers, and respond to inquiries by phone and social media. Fluency in English and a positive learning attitude are essential. This role requires weekend shifts and flexibility.