Premier Banking Advisor – Wealth & Digital Growth

HSBC Holdings plc; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

HSBC Bank Malaysia Berhad is seeking ambitious individuals to join its International Wealth and Premier Banking (IWPB) team as a Primary Banker 1. You will work with colleagues to define, manage and achieve divisional business targets.

As a Branch Ambassador, you will deliver an exceptional customer experience, promote digital channels, and drive revenue growth through retail banking products while ensuring compliance and accurate data handling.

Qualifications

• SPM with at least 5 credits.
• At least 1 year of experience in retail, banking or financial industry preferred.
• Fluent in English and Bahasa Malaysia; Mandarin/Cantonese is a bonus.
• Fresh graduates are encouraged to apply.
• Able to navigate and use tablets and other digital tools.

Responsibilities

• Act as a Branch Ambassador to deliver exceptional customer experience at first contact.
• Promote digital channels and Life Sign Technology to NTB or ETB customers.
• Generate revenue by meeting customer needs for cards, personal loans, and other retail products.
• Drive referrals for Advance and Premier customer segments.
• Utilise customer base to identify opportunities and drive sales.
• Update customer information accurately in the bank system.
• Ensure compliance, audits, SOX and regulatory requirements are met.

Skills

Customer handling

Problem solving

Communication

Digital tools usage

Education

SPM with 5 credits

Job description

HSBC Bank Malaysia Berhad is seeking ambitious individuals to join its International Wealth and Premier Banking (IWPB) team as a Primary Banker 1. You will work with colleagues to define, manage and achieve divisional business targets.

As a Branch Ambassador, you will deliver an exceptional customer experience, promote digital channels, and drive revenue growth through retail banking products while ensuring compliance and accurate data handling.