Wealth & Premier Banking Advisor

HSBC Holdings plc

West Coast Division

On-site

MYR 25,000 - 40,000

Full time

7 days ago

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Job summary

HSBC Bank Malaysia Berhad is seeking ambitious individuals to join our International Wealth and Premier Banking (IWPB) team as a Primary Banker 1. You will work with colleagues to define, manage and achieve divisional business targets.

The role focuses on delivering exceptional customer experience, promoting digital channels, and generating revenue across cards, personal loans, and other retail products. Fresh graduates are welcome to apply and strong communication skills are valued.

Qualifications

Minimum SPM qualification with 5 credits.
Candidate with at least one year working experience in retail, banking or financial industry would be preferred.
Fluent in spoken English and Bahasa Malaysia; Mandarin / Cantonese is an added advantage;
Strong customer handling and problem solving skills
Ability to navigate and use tablet and other digital tools
Fresh graduates are encouraged to apply

Responsibilities

Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact
Promote digital channel and Life Sign Technology to NTB or ETB customers
Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products
Drive referrals for both Advance and Premier customer segments
Utilise customer base to look for opportunities and drive sales
Update customer’s information accurately in the Bank’s system
Ensure Compliance, Audit, SOX and other regulatory requirements are met