Premier Banking Relationship Banker

HSBC Holdings plc; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

HSBC Amanah Malaysia Berhad in Kuala Lumpur invites ambitious individuals to apply for the role of Primary Banker 1 within International Wealth and Premier Banking. You will work with colleagues to define, manage and achieve divisional business targets.

As a Branch Ambassador, you will deliver exceptional customer experience, promote digital channels, generate revenue from cards and loans, and ensure compliance with regulatory requirements.

Qualifications

• SPM with 5 credits required.
• 1+ year in retail/banking/financial industry preferred.
• Fluent in English and Bahasa Malaysia; Mandarin/Cantonese a plus.
• Strong customer handling and problem solving skills.
• Ability to navigate and use tablets and other digital tools.
• Fresh graduates encouraged to apply.

Responsibilities

• Act as Branch Ambassador delivering exceptional customer experience at first contact.
• Promote digital channels and Life Sign Technology to NTB/ETB customers.
• Generate revenue by meeting customer needs for cards, personal loans and other products.
• Drive referrals for Advance and Premier customer segments.
• Update customer information accurately in the Bank’s system.
• Ensure compliance, audit, SOX and regulatory requirements are met.

Skills

English language

Bahasa Malaysia

Mandarin/Cantonese

Customer service

Problem solving

Digital tools

Education

SPM with 5 credits

Tools

Tablet usage

Job description

HSBC Amanah Malaysia Berhad in Kuala Lumpur invites ambitious individuals to apply for the role of Primary Banker 1 within International Wealth and Premier Banking. You will work with colleagues to define, manage and achieve divisional business targets.

As a Branch Ambassador, you will deliver exceptional customer experience, promote digital channels, generate revenue from cards and loans, and ensure compliance with regulatory requirements.