Pre-Sales Manager (Cybersecurity)

Bell Ward; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Bell Ward is seeking a Pre-Sales Manager to act as the technical bridge between sales teams, resellers, customers, and delivery teams. You will analyze customer environments, understand requirements, and ensure proposed solutions meet business and technical needs.

You will build knowledge of the product portfolio, obtain vendor certifications, and prepare technical proposals, high-level designs, and Bills of Materials.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.

Responsibilities

• Understand customer requirements and align solutions to business needs.
• Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM).
• Conduct product demonstrations, workshops, and presentations for customers.
• Develop responses for RFI/RFPs and tender submissions.
• Coordinate with vendors and Sales Engineers for proper product positioning.
• Lead Proof of Concept activities with defined scope and evaluation criteria.
• Train resellers, partners, and internal teams on product offerings.

Skills

Pre-sales

Product demos

Proposal design

HLD/BOM

Vendor Certifications

Business acumen

Team collaboration

Education

Bachelor's degree in CS/IT/Cybersecurity

Job description

Our client is a well-established ICT solutions provider specialising in networking and cybersecurity.

We are looking for a Pre-Sales Manager to act as the technical bridge between sales teams, resellers, customers, and delivery teams. The role focuses on understanding customer requirements and ensuring proposed solutions are aligned with their business and technical needs.

Key Responsibilities

• Build strong knowledge of the assigned product portfolio and stay updated on product developments, roadmaps, and industry trends.

• Obtain and maintain relevant vendor certifications where required.

• Analyse customer environments and business requirements to recommend suitable solutions.

• Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM).

• Develop responses for Requests for Information, Requests for Proposals, and tender submissions while ensuring technical requirements are met.

• Align proposed solutions with customer budgets, project timelines, and technical requirements.

• Work closely with technology vendors and their Sales Engineers to ensure accurate product positioning and alignment with customer needs.

• Conduct product demonstrations, workshops, and presentations for customers.

• Explain technical solutions in terms of business benefits and address questions around feasibility, scalability, and return on investment.

• Manage Proof of Concept activities, including defining scope, success criteria, and testing plans.

• Coordinate with technical teams during Proof of Concept implementation and ensure outcomes address customer requirements.

• Conduct training sessions for resellers, partners, and internal teams on relevant product offerings.

• Monitor competitor solutions and market developments to support effective solution positioning.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.

• Relevant vendor certifications will be an advantage.

• At least 7 years of experience in Information Technology pre-sales, preferably with experience in:

  • Preparing technical proposals, Bills of Materials (BoMs), and High-Level Designs (HLDs).

  • Conducting product demonstrations, Proof of Concept activities, and responses for security-related opportunities.

• Strong business awareness, with the ability to consider customer budgets, return on investment, and vendor licensing models.

• Able to manage pre-sales activities independently with minimal supervision.

• Quick learner with the ability to develop knowledge of new products and solutions.

• Strong team player who can work effectively with sales, delivery teams, and partners.

• Highly motivated and driven to achieve targets while continuously developing technical expertise.