POSM Account Manager — Retail Campaign Delivery

Contego; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

Contego in Kuala Lumpur, Malaysia, seeks an Account Manager - POSM to oversee daily delivery across client campaigns in retail spaces. You will liaise between clients and internal teams, ensuring clear briefs, on-time delivery, and smooth cross-functional coordination.

The role requires a confident communicator who is detail-oriented, with the ability to build trusted stakeholder relationships and maintain project momentum throughout all stages.

Qualifications

• 3–5 years in retail marketing or agency delivery.
• Strong organisational and time management skills.
• Ability to build relationships and communicate clearly.
• Experience managing budgets.
• Familiarity with print/POSM procurement is a plus.

Responsibilities

• Assist in the delivery of client campaigns from planning to implementation.
• Serve as primary daily contact for internal teams and clients.
• Manage project timelines, budgets, and documentation.
• Escalate issues and help resolve delivery challenges.
• Coordinate with sourcing, creative, and operations teams.
• Prepare presentations, reports, and reviews for account leadership.
• Ensure compliance with brand, budgets, and process standards.
• Identify opportunities for workflow improvements and client engagement.

Skills

Retail marketing

Client services

Agency delivery

Time management

Relationship building

Budget management

POSM procurement

Print production

Job description

Contego in Kuala Lumpur, Malaysia, seeks an Account Manager - POSM to oversee daily delivery across client campaigns in retail spaces. You will liaise between clients and internal teams, ensuring clear briefs, on-time delivery, and smooth cross-functional coordination.

The role requires a confident communicator who is detail-oriented, with the ability to build trusted stakeholder relationships and maintain project momentum throughout all stages.