Platform Engineer / Site Reliability Engineer (SRE)

KARDEX; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

Kardex Remstar is seeking a Platform Engineer / Site Reliability Engineer (SRE) to ensure reliability and performance of the Kardex One SaaS platform hosted on Azure. The role involves building automated, observable environments and serving as a bridge between Cloud Engineering, support partners, and Product Development.

The candidate should have 4+ years in SRE/DevOps, strong Azure and Kubernetes experience, IaC with Terraform/Bicep, and fluent English and German communication.

Qualifications

• 4+ years of experience as SRE/DevOps/Cloud Engineer in early-stage or scaling environments.
• Azure expertise with 2+ years in production environments.
• Hands-on automation scripting with PowerShell, Bash, or Python.
• Strong knowledge of Kubernetes, Docker, Terraform, and infrastructure as code.
• Experience with observability tools such as Grafana/Prometheus.
• Experience in 24/7 operations and incident coordination.
• Excellent English and German communication and documentation skills.

Responsibilities

• Define and automate deployment workflows with Azure DevOps including gates and rollback procedures.
• Establish observability standards with Grafana; ensure metrics, alerts, and dashboards across environments.
• Develop runbooks and incident response playbooks for on-call teams and providers.
• Collaborate to standardize IaC using Terraform and Bicep for provisioning and config mgmt.
• Design operational processes for deployment, monitoring, incident, and support with Dev, Cloud Eng., and Prod teams.
• Contribute to global 24/7 support structure including handover, ticket routing, and comms with partners.

Skills

Azure

Kubernetes

Docker

Terraform

Bicep

Azure DevOps

Grafana

Prometheus

PowerShell

Bash

Python

Incident management

English German comms

Tools

Azure DevOps

Grafana

Prometheus

Terraform tooling

Job description

Kardex specializes in innovative, automated storage and retrieval solutions. We are seeking a motivated self-starter to join our team as a Platform Engineer / Site Reliability Engineer (SRE), based in Petaling Jaya, with our office located in the Ara Damansara area. This position offers the opportunity to work in a dynamic, growing environment and contribute to the expansion of our operations across the globe.Your tasksPURPOSE OF THE ROLEThe Platform Engineer / Site Reliability Engineer (SRE) ensures the reliability, performance, and operational excellence of our Kardex One SaaS platform running in Microsoft Azure. This role focuses on building a highly automated and observable environment that enables seamless service delivery and high availability for our customers. The Platform Engineer / SRE acts as a key bridge between Cloud Engineering, internal and external support partners, and Product Development to ensure a stable and customer-centric operational foundation.RESPONSIBILITIESDefine and automate deployment workflows (using Azure DevOps) including approval gates, environment promotion strategies, and rollback procedures.Establish observability and monitoring standards with Grafana and related tools, ensuring consistent metrics, alerting, and dashboards across environments.Develop and document operational playbooks and runbooks covering incident response, on-call duties, and escalation paths with internal teams and external service providers.Collaborate with Cloud Engineers to standardize infrastructure as code using Terraform and Bicep for consistent environment provisioning and configuration management.Design and implement operational processes for deployment, monitoring, incident management, and support in collaboration with Cloud Engineering and Development teams.Contribute to the design of global 24/7 support structures, including handover processes, ticket routing, and communication standards between internal and external teams.REQUIREMENTSProven experience as a Site Reliability Engineer, DevOps Engineer, or Cloud Engineer (4+ years), ideally in an early-stage or scaling environment.Strong expertise in Azure (2+ years), Kubernetes, Docker, Terraform, Bicep, and Azure DevOps.Demonstrated ability to design and document operational processes (deployment, change, incident, and problem management).Experience in building and integrating observability solutions (Grafana, Prometheus, or similar).Familiarity with 24/7 operations, incident coordination, and collaboration with external service providers.Hands-on skills in automation and scripting (PowerShell, Bash, Python).Excellent collaboration and communication skills across technical and non-technical stakeholders.Strong communication and documentation skills in English and GermanNICE TO HAVESKnowledge of compliance frameworks relevant to your industry (ISO 27001, SOC 2)Azure certifications (e.g., AZ-400 DevOps Engineer Expert, AZ-104)Experience working in an agile/scrum environmentYour profile