Platform Engineer / Site Reliability Engineer (SRE)

Kardex; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Kardex is hiring a Platform Engineer / Site Reliability Engineer to ensure the reliability, performance, and operational excellence of Kardex One SaaS on Azure. Based in Petaling Jaya, you will build a highly automated, observable environment that enables seamless service delivery and high availability for customers.

You will bridge Cloud Engineering, support partners, and Product Development, documenting procedures and collaborating across teams to maintain a stable, customer-centric platform.

Qualifications

• 4+ years experience as Site Reliability Engineer, DevOps Engineer, or Cloud Engineer in a scaling environment.
• Strong expertise in Azure (2+ years), Kubernetes, Docker, Terraform, Bicep, and Azure DevOps.
• Ability to design and document operational processes and build observability solutions.

Responsibilities

• Define and automate deployment workflows (Azure DevOps) with gates, promotion strategies, and rollbacks.
• Establish observability and monitoring standards with Grafana and related tools.

Skills

Cloud engineering

DevOps practices

Observability design

Automation scripting

Incident management

Stakeholder communication

Tools

Azure

Kubernetes

Docker

Terraform

Bicep

Grafana/Prometheus

Azure DevOps

Job description

Platform Engineer / Site Reliability Engineer (SRE)EU Cookie Policy Message: We use cookies to make the safest and most effective website possible.### Platform Engineer / Site Reliability Engineer (SRE)Apply: Kuala Lumpur: Full time: Posted Today: JR105262Kardex specializes in innovative, automated storage and retrieval solutions. We are seeking a motivated self-starter to join our team as a Platform Engineer / Site Reliability Engineer (SRE), based in Petaling Jaya, with our office located in the Ara Damansara area. This position offers the opportunity to work in a dynamic, growing environment and contribute to the expansion of our operations across the globe.**Your tasks****PURPOSE OF THE ROLE** The Platform Engineer / Site Reliability Engineer (SRE) ensures the reliability, performance, and operational excellence of our Kardex One SaaS platform running in Microsoft Azure. This role focuses on building a highly automated and observable environment that enables seamless service delivery and high availability for our customers. The Platform Engineer / SRE acts as a key bridge between Cloud Engineering, internal and external support partners, and Product Development to ensure a stable and customer-centric operational foundation. **RESPONSIBILITIES** * Define and automate deployment workflows (using Azure DevOps) including approval gates, environment promotion strategies, and rollback procedures.* Establish observability and monitoring standards with Grafana and related tools, ensuring consistent metrics, alerting, and dashboards across environments.* Develop and document operational playbooks and runbooks covering incident response, on-call duties, and escalation paths with internal teams and external service providers.* Collaborate with Cloud Engineers to standardize infrastructure as code using Terraform and Bicep for consistent environment provisioning and configuration management.* Design and implement operational processes for deployment, monitoring, incident management, and support in collaboration with Cloud Engineering and Development teams.* Contribute to the design of global 24/7 support structures, including handover processes, ticket routing, and communication standards between internal and external teams.**REQUIREMENTS** * Proven experience as a **Site Reliability Engineer, DevOps Engineer, or Cloud Engineer (4+ years)**, ideally in an early-stage or scaling environment.* Strong expertise in **Azure (2+ years), Kubernetes, Docker, Terraform, Bicep, and Azure DevOps**.* Demonstrated ability to **design and document operational processes** (deployment, change, incident, and problem management).* Experience in **building and integrating observability solutions** (Grafana, Prometheus, or similar).* Familiarity with **24/7 operations, incident coordination**, and **collaboration with external service providers**.* Hands-on skills in **automation and scripting** (PowerShell, Bash, Python).* Excellent collaboration and communication skills across technical and non-technical stakeholders.* Strong communication and documentation skills in English and German **NICE TO HAVES** * Knowledge of compliance frameworks relevant to your industry (ISO 27001, SOC 2)* Azure certifications (e.g., AZ-400 DevOps Engineer Expert, AZ-104)* Experience working in an agile/scrum environment**Your profile**