Platform Engineer & SRE — Azure, Kubernetes, 24/7 Ops

MY1 Kardex Malaysia Sdn. Bhd.

Kuala Lumpur

On-site

MYR 98,000 - 140,000

Full time

10 days ago

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Job summary

Kardex Malaysia Sdn. Bhd. invites a Platform Engineer / Site Reliability Engineer (SRE) to join our team in Petaling Jaya. The role focuses on reliability and performance of our Kardex One SaaS platform running on Azure, with emphasis on automation and observability.

You will bridge Cloud Engineering, support partners, and Product Development to deliver a stable, customer-centric operational foundation. English and German communication are essential for global collaboration.

Qualifications

4+ years in SRE, DevOps, or Cloud engineering in a scaling environment.
Strong Azure expertise (2+ years) and container orchestration experience.
Experience defining automation, IaC with Terraform/Bicep, and CI/CD pipelines.
Knowledge of observability with Grafana/Prometheus.
Familiarity with 24/7 operations and incident management.

Responsibilities

Define and automate deployment workflows (using Azure DevOps) including approval gates, environment promotion strategies, and rollback procedures.
Establish observability and monitoring standards with Grafana and related tools, ensuring consistent metrics, alerting, and dashboards across environments.
Develop and document operational playbooks and runbooks covering incident response, on-call duties, and escalation paths with internal teams and external service providers.
Collaborate with Cloud Engineers to standardize infrastructure as code using Terraform and Bicep for consistent environment provisioning and configuration management.
Design and implement operational processes for deployment, monitoring, incident management, and support in collaboration with Cloud Engineering and Development teams.
Contribute to the design of global 24/7 support structures, including handover processes, ticket routing, and communication standards between internal and external teams.