Pharmacy Customer Service & Inventory Specialist

BIG Pharmacy Healthcare Sdn Bhd; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

BIG Pharmacy Healthcare Sdn Bhd in Johor Bahru seeks a proactive, customer-focused associate to assist shoppers with product information and help them find what they need.

You will ensure product displays are attractive and compliant with FEFO/FIFO, manage stock, receive deliveries, and support pricing and promotions.

Additionally, you will process cash and card payments accurately, balance the register with receipts, and refer inquiries to the pharmacy team as needed to maintain service quality.

Responsibilities

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Job description

BIG Pharmacy Healthcare Sdn Bhd in Johor Bahru seeks a proactive, customer-focused associate to assist shoppers with product information and help them find what they need.

You will ensure product displays are attractive and compliant with FEFO/FIFO, manage stock, receive deliveries, and support pricing and promotions.

Additionally, you will process cash and card payments accurately, balance the register with receipts, and refer inquiries to the pharmacy team as needed to maintain service quality.