Pharmacy & Customer Care Assistant — Growth & Benefits

Big Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

Big Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is seeking enthusiastic retail staff to assist customers, provide product information, and help them find items that meet their needs.

You will maintain appealing product displays, manage stock through FEFO/FIFO practices, handle payments, and support promotions while delivering a high-quality customer experience across our expanding network of outlets.

Qualifications

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Responsibilities

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Job description

Big Pharmacy Healthcare Sdn Bhd in Kuala Lumpur is seeking enthusiastic retail staff to assist customers, provide product information, and help them find items that meet their needs.

You will maintain appealing product displays, manage stock through FEFO/FIFO practices, handle payments, and support promotions while delivering a high-quality customer experience across our expanding network of outlets.