Pharmacy Assistant: Customer Service & Ops

BIG Pharmacy Healthcare Sdn Bhd; Petaling Jaya; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

BIG Pharmacy Healthcare Sdn Bhd is expanding its Malaysia-based retail pharmacy network and seeks team members who are passionate about providing an exceptional customer experience. The role covers customer assistance, product displays, and inventory management, with training provided to support growth.

You will learn to help customers select products, manage stock, handle payments, and participate in promotions while growing with the BIG family. Health insurance and maternity leave are offered.

Qualifications

• Customer-focused service experience preferred.
• Willingness to learn about health and beauty products.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Attend to customers, providing product information and advice on product selection.
• Ensure product visibility and implement FEFO and FIFO for inventory management.
• Receive incoming goods, store deliveries, and assist in stock control.
• Respond to customer inquiries and complaints, escalating when needed.
• Attach price tags, stay updated on promotions, and create displays.
• Process cash and card payments and balance the cash register.

Skills

Customer service

Cash handling

Product knowledge

Stock management

Job description

BIG Pharmacy Healthcare Sdn Bhd is expanding its Malaysia-based retail pharmacy network and seeks team members who are passionate about providing an exceptional customer experience. The role covers customer assistance, product displays, and inventory management, with training provided to support growth.

You will learn to help customers select products, manage stock, handle payments, and participate in promotions while growing with the BIG family. Health insurance and maternity leave are offered.