Pharmacist (SABAH)

HEALTH LANE FAMILY PHARMACY SDN BHD; Sabah; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare medical allowances

Performance bonus

Coaching provided for beginners

Staff Purchase discount

Job summary

Health Lane Family Pharmacy SDN BHD is seeking a Pharmacy Outlet Leader to drive team performance and healthcare service excellence. You will oversee daily operations, staff development, stock management, and customer consultations across our growing network of outlets.

The role emphasizes leadership, strong communication, and a customer-focused mindset to maintain brand integrity and achieve KPI targets in a fast-paced pharmacy environment.

Qualifications

• Bachelor’s or Master’s in Pharmacy; registration with relevant board preferred.

Responsibilities

• Lead the team to achieve outlet KPIs and target.
• Make decisions aligned with company vision and protect brand integrity.
• Handle staff management and develop staff for health advice excellence.
• Recruit, develop and retain outlet team; continuous staff learning.
• Manage outlet stock; monitor inventory and reduce short expiry items.
• Provide professional consultation and healthcare advice to customers.
• Recommend suitable supplements/products to solve customer health problems.
• Build long-term relationships with customers; handle complaints per policy.
• Lead outlet operations; ensure SOP compliance and ethics.

Skills

Leadership

Communication

Interpersonal skills

Staff management

Education

Bachelor’s Degree or Master’s Degree in Pharmacy

Job description

Lead the team to ensure achievement of company and outlet KPIs & target

Make decisions which positively affect all aspects of the outlet performance that are aligned with the company vision, mission and values and protect brand integrity.

Handle staff management matters in the outlet

Develop & train staffs to ensure staffs are capable of provide appropriate health advices constantly. Provide guidance to staffs.

Recruit, develop and retain outlet team and ensure continuous staff learning is on-going

Handle outlet stock management and monitor outlet inventory and short expiry items in order to minimise returns.

CUSTOMER SERVICE

Provide professional consultation, healthcare screening and healthcare advices to all the customers.

Recommend suitable supplements/healthcare products to customer to solve their problem

Ensure to build long-term relationships with all customers

Deal effectively with customer complaints in line with policy and liaise with management where appropriate

OPERATION

Lead the team to ensure outlet operational standards are achieved

Drive all aspects of operation compliance, ethical and professional standards through adherences with Standard Operating Procedures

Handle in administration and any other ad hoc tasks from time to time.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, or Master’s Degree of Pharmacy
• Registered with the Pharmacy Board of Malaysia
• Communication skills, leadership and interpersonal skill
• Pleasant personality, customer-friendly
• Positive working attitude, passionate about Pharmacist profession

Employee Benefits:

• Opportunity to climb the corporate ladder in the future
• Long service awards
• Healthcare medical allowances
• Performance bonus
• Coaching provided for beginners
• Perks and benefits Medical Miscellaneous allowance Insurance, Training, Staff Purchase discount, Reti

Health Lane Family Pharmacy is a growing chain of pharmacy with more than 30 years of experience! We currently have more than 250 outlets in Klang Valley, Negeri Sembilan, Melaka, Johor, Pahang, Perak, Penang, Sarawak and still expanding.

We believe “GREAT HEALTH BEGINS HERE”, our goal is to establish a long term relationship with our customers, treating them like our family by providing caring advice and recommending wholesome solutions to help them achieve great health.

In order to achieve our goal, we employ a dedicated team of licensed and experienced pharmacists, well trained nutritionists, dietitians and health advisors to provide the best service and consultation to our customers.

Health Lane Family Pharmacy is a growing chain of pharmacy with more than 30 years of experience! We currently have more than 250 outlets in Klang Valley, Negeri Sembilan, Melaka, Johor, Pahang, Perak, Penang, Sarawak and still expanding.

We believe “GREAT HEALTH BEGINS HERE”, our goal is to establish a long term relationship with our customers, treating them like our family by providing caring advice and recommending wholesome solutions to help them achieve great health.

In order to achieve our goal, we employ a dedicated team of licensed and experienced pharmacists, well trained nutritionists, dietitians and health advisors to provide the best service and consultation to our customers.