Pharmacist & Outlet Leader: Drive Service & Growth

HEALTH LANE FAMILY PHARMACY SDN BHD; Ipoh; On-site; MYR 72,000 - 108,000; Full time

Benefits offered by this job

Career progression

Long service awards

Healthcare allowance

Performance bonus

Coaching for beginners

Staff purchase discount

Job summary

HEALTH LANE FAMILY PHARMACY SDN BHD in Ipoh is seeking an Outlet Pharmacy Manager to lead a team, drive KPI targets, ensure brand integrity and high service standards.

You will manage staff, develop training, oversee stock control, and build lasting relationships with customers while delivering professional health advice. A pharmacy degree and Boards registration are required, with opportunities for career progression and benefits.

Qualifications

• Candidate must possess at least a Bachelor’s Degree, or Master’s Degree of Pharmacy.
• Registered with the Pharmacy Board of Malaysia
• Communication skills, leadership and interpersonal skill
• Pleasant personality, customer-friendly
• Positive working attitude, passionate about Pharmacist profession

Responsibilities

• Lead the team to ensure achievement of outlet KPIs and target
• Make decisions which positively affect outlet performance aligned with company vision and protect brand integrity.
• Handle staff management matters in the outlet
• Develop & train staffs to ensure staffs are capable of provide appropriate health advices constantly. Provide guidance to staffs.
• Recruit, develop and retain outlet team and ensure continuous staff learning
• Handle outlet stock management and monitor outlet inventory and short expiry items in order to minimise returns.
• Provide professional consultation, healthcare screening and healthcare advices to all the customers.
• Recommend suitable supplements/healthcare products to customer to solve their problem
• Ensure to build long-term relationships with all customers
• Deal effectively with customer complaints in line with policy and liaise with management where appropriate
• Lead the team to ensure outlet operational standards are achieved
• Drive all aspects of operation compliance, ethical and professional standards through adherences with Standard Operating Procedures
• Handle in administration and any other ad hoc tasks from time to time.

Skills

Leadership

Communication

Interpersonal skills

Education

Bachelor’s/Master of Pharmacy

Job description

HEALTH LANE FAMILY PHARMACY SDN BHD in Ipoh is seeking an Outlet Pharmacy Manager to lead a team, drive KPI targets, ensure brand integrity and high service standards.

You will manage staff, develop training, oversee stock control, and build lasting relationships with customers while delivering professional health advice. A pharmacy degree and Boards registration are required, with opportunities for career progression and benefits.