Pharmacist Branch Manager: Lead & Grow Outlet

HEALTH LANE FAMILY PHARMACY SDN BHD; Malacca City; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Healthcare medical allowances

Performance bonus

Coaching provided for beginners

Staff purchase discount

Job summary

HEALTH LANE FAMILY PHARMACY SDN BHD is seeking a Pharmacy Outlet Manager to lead the team, drive KPIs, and ensure brand integrity at the Melaka outlet. You will oversee daily operations, staff management, inventory control, and customer-focused health consultations.

The ideal candidate holds a Bachelor’s or Master’s in Pharmacy, is registered with the Pharmacy Board of Malaysia, and demonstrates strong leadership, communication, and a customer-friendly attitude.

Qualifications

• Bachelor’s Degree or Master’s Degree of Pharmacy
• Registered with the Pharmacy Board of Malaysia
• Strong communication and leadership abilities
• Pleasant personality and customer-friendly attitude
• Positive working attitude and passion for the Pharmacist profession

Responsibilities

• Lead the team to achieve outlet KPIs and targets
• Make decisions aligning with company vision and protect brand integrity
• Handle staff management and provide guidance
• Develop and train staff to provide health advice
• Recruit, develop and retain outlet team; ensure ongoing learning
• Manage stock and monitor inventory/short expiry items
• Provide professional consultation and healthcare advice to customers
• Recommend suitable supplements/healthcare products, build long-term relationships
• Handle customer complaints per policy and liaise with management
• Lead outlet operations, ensure SOP compliance and handle admin tasks

Skills

Leadership

Communication

Interpersonal skills

Staff training

Staff management

Customer service

Problem solving

Education

Bachelor’s/Master’s in Pharmacy

Job description

HEALTH LANE FAMILY PHARMACY SDN BHD is seeking a Pharmacy Outlet Manager to lead the team, drive KPIs, and ensure brand integrity at the Melaka outlet. You will oversee daily operations, staff management, inventory control, and customer-focused health consultations.

The ideal candidate holds a Bachelor’s or Master’s in Pharmacy, is registered with the Pharmacy Board of Malaysia, and demonstrates strong leadership, communication, and a customer-friendly attitude.