Pet Food Support Specialist – Mandarin/English (AU/NZ)
TP
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
TP in Penang is seeking a Pet Food – Consumer Service Specialist to support Australia/New Zealand and Southeast Asia regions. This on-site role requires delivering outstanding service across channels and maintaining a strong customer experience.
You will handle inquiries by phone, email and live chat, requiring Mandarin and English fluency, plus Malay basics. The ideal candidate has 2 years in customer service; veterinary knowledge is a plus; pet ownership is a requirement.
Qualifications
- Fluent in English and Mandarin; Malay basic proficiency.
Responsibilities
- Handle customer inquiries via phone, email and live chat.
- Support customers in Australia/New Zealand and Southeast Asia regions.
- Provide high-quality service and effective communication.
Skills
Job description
TP in Penang is seeking a Pet Food – Consumer Service Specialist to support Australia/New Zealand and Southeast Asia regions. This on-site role requires delivering outstanding service across channels and maintaining a strong customer experience.
You will handle inquiries by phone, email and live chat, requiring Mandarin and English fluency, plus Malay basics. The ideal candidate has 2 years in customer service; veterinary knowledge is a plus; pet ownership is a requirement.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
