Personal Loan & Credit Solutions Specialist

HLB; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

HLB in Malaysia seeks a results-driven sales professional to generate leads through referrals, cold calls and marketing activities, while cross-selling banking products.

You will assess credit applications diligently, build rapport with customers to foster loyalty and repeat business, provide excellent service, and ensure strict adherence to FSA, KYC, AMLA and internal policies across our nationwide network.

Qualifications

• Malaysian citizen.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and other sales activities to achieve sales targets.
• Cross-sell Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times

Job description

HLB in Malaysia seeks a results-driven sales professional to generate leads through referrals, cold calls and marketing activities, while cross-selling banking products.

You will assess credit applications diligently, build rapport with customers to foster loyalty and repeat business, provide excellent service, and ensure strict adherence to FSA, KYC, AMLA and internal policies across our nationwide network.