Personal Banker - Penang

Malayan Banking Berhad (Maybank); Penang; On-site; MYR 50,000 - 73,000; Full time

Job summary

Malayan Banking Berhad (Maybank) is seeking fresh graduates for a retail wealth advisory role in Malaysia. The position focuses on providing personalized financial guidance, promoting insurance and investment products, and cross-selling financing and credit cards to retail clients.

You will build relationships with Privilege and Emerging Affluent clients, manage portfolios, and strive to meet sales targets while adhering to regulatory standards and ongoing training requirements.

Qualifications

• Fresh graduates encouraged to apply.
• Understanding of banking, investment and insurance products.
• Knowledge in Financial Planning/Wealth Management or Retail Banking/Branch Operation.
• Excellent verbal and written communication in English and Bahasa Malaysia.
• Strong interpersonal skills with a focus on providing exceptional service to customers.
• Capable of delivering high-quality work with minimal supervision.
• Candidates with full banking licensing will have an edge (PCE/TBE/CEILLI/IPPC/FIMM).

Responsibilities

• Provide personalized financial consultation and advice to clients.
• Promote wealth solutions focusing on insurance, investment, products and services to retail clients.
• Increase client product holding through cross-selling on financing and credit cards.
• Maintain and develop strong client relationships with Privilege and Emerging Affluent clients and effectively manage customer portfolios in retail wealth sales and advisory.
• Meet or exceed sales targets and performance metrics contributing to the overall branch performance and sales revenue.
• Comply with all regulatory and Bank standards and practices.
• Participate in ongoing training and professional development to stay updated with industry trends and product knowledge.
• Act swiftly on leads and maintain proactive follow-ups to maximize conversion rate.
• Deliver top-tier after-sales service to maintain customer loyalty.
• Engage in sales launches and conduct data mining to identify potential customers and generate new business.

Skills

Sales aptitude

Communication skills (English & BM)

Interpersonal skills

Customer service orientation

Self-motivated

Education

Fresh graduates welcome

Job description

Provide personalized financial consultation and advice to client according to their financial goals and needs.

Promote wealth solutions focusing on insurance, investment, products and services to retail clients.

Increase client product holding through cross selling on other financial solutions such as financing and credit card.

Maintain and develop strong client relationship with Privilege and Emerging Affluent clients and effectively manage customer portfolios in retail wealth sales and advisory.

Meet or exceed sales targets and performance metrics contributing to the overall branch performance and sales revenue.

Comply with all regulatory and Bank standards and practices.

Participate in ongoing training and professional development to stay updated with industry trends and product knowledge.

Act swiftly on leads and maintain proactive follow-ups to maximize conversion rate.

Deliver top-tier after-sales service to maintain customer loyalty.

Engage in sales launches and conduct data mining to identify potential customers and generate new business.

Requirements

Fresh Graduates with strong interest in financial and sales advisory are encourage to apply.

A good understanding of the banking, investment and insurance products

Knowledge in Financial Planning/Wealth Management or Retail Banking/Branch Operation.

Enthusiastic to build a good career in sales.

Excellence oral and written communication skills in English and Bahasa Malaysia.

Strong interpersonal skills with a focus on providing exceptional service to both internal and external customers.

Capable of delivering high-quality work with minimal supervision.

Candidates with full banking licensing will have an edge i.e.: PCE/TBE/CEILLI/IPPC/FIMM.

Maybank was incorporated on 31 May 1960 and commenced operations on 12 September 1960. On 17 February 1962, the bank was listed on the Kuala Lumpur Stock Exchange (now known as Bursa Malaysia). Today, it is the largest financial services group in Malaysia. Its extensive products and services include commercial banking, investment banking, Islamic banking, offshore banking, leasing and hire purchase, insurance, factoring, trustee services, asset management, stock broking, nominee services, venture capital and Internet banking.

Maybank was incorporated on 31 May 1960 and commenced operations on 12 September 1960. On 17 February 1962, the bank was listed on the Kuala Lumpur Stock Exchange (now known as Bursa Malaysia). Today, it is the largest financial services group in Malaysia. Its extensive products and services include commercial banking, investment banking, Islamic banking, offshore banking, leasing and hire purchase, insurance, factoring, trustee services, asset management, stock broking, nominee services, venture capital and Internet banking.