People Operations Lead — HR Lifecycle & Payroll

Ferring Pharmaceuticals; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Ferring Malaysia is seeking an experienced HR Operations Specialist to coordinate core employee lifecycle processes and ensure accurate HR administration across Southeast Asia. The role collaborates with payroll, benefits and service providers to maintain business continuity while building strong relationships with local leadership and driving culture initiatives.

The ideal candidate has at least 5 years in HR operations, excellent communication skills, and practical knowledge of HR

Qualifications

• At least 5 years relevant HR operations experience across markets in Southeast Asia.
• Strong relationship-building and communication skills.
• Practical knowledge of employee lifecycle processes, HR administration and payroll coordination.
• Experience supporting employee engagement, internal communication or culture-building activities.

Responsibilities

• Coordinate core employee lifecycle processes, including recruitment support, onboarding, employee changes, leave, benefits and offboarding.
• Ensure accurate and timely HR administration, people data, documentation and payroll coordination across the supported countries.
• Maintain clear local processes and appropriate controls in line with company policies, confidentiality requirements and local practices.
• Work with payroll, benefits and other service providers to resolve operational issues and maintain business continuity.
• Build strong relationships with local leadership teams and provide practical HR support aligned with business priorities.
• Help leaders communicate people initiatives clearly and maintain employee connection during periods of change or transition.
• Bring local employee insights to the regional HR team and support effective implementation of regional and global programs.
• Partner with local leaders to strengthen an inclusive, collaborative and high-performing workplace culture.
• Plan and coordinate employee engagement, recognition, wellbeing, communication and team-connection initiatives.
• Act as an accessible and trusted HR contact for employees and managers, listening to feedback and helping address workplace needs.
• Create welcoming and consistent employee experience across onboarding, key employee moments and organizational changes.

Skills

HR operations

Employee experience

Communication

Relationship-building

Payroll coordination

HR systems

Pharma industry

Tools

Workday

Job description

Ferring Malaysia is seeking an experienced HR Operations Specialist to coordinate core employee lifecycle processes and ensure accurate HR administration across Southeast Asia. The role collaborates with payroll, benefits and service providers to maintain business continuity while building strong relationships with local leadership and driving culture initiatives.

The ideal candidate has at least 5 years in HR operations, excellent communication skills, and practical knowledge of HR