Payments Growth Director P&L Strategy & Partnerships

Maybank; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Maybank seeks an experienced Payments Product Lead to drive the P&L for remittance, ATM services, forex, and QRPay. You will craft business models, segment customers, and collaborate across channels to grow revenue and brand presence in Malaysia.

The role requires strong stakeholder management, regulatory awareness, and the ability to lead teams while aligning product pricing and distribution strategies with market needs.

Qualifications

• P&L management, pricing (MDR, fx) and team leadership.
• Paynet product familiarity is a plus.
• Experience across channels: app, website, branch and ATM.
• End-to-end customer journey, service delivery and regulatory matters in payments.
• Strong stakeholder engagement with regulators and payment bodies.
• Knowledge of branch ops, marketing and sales is an added advantage.

Responsibilities

• Develop and review payment product business model and customer segmentation by domain (Remittance, ATM, Payments, Forex).
• Support analyses and proposals for new opportunities and resolve key operational challenges.
• Identify and implement strategies to grow existing products and cross-department opportunities.
• Build relationships with key stakeholders and customers to drive growth and brand presence.
• Continuously enhance customer relationships by reviewing services and facilities to meet market needs.
• Offer bundled products to targeted segments and conduct partner product trainings.

Skills

P&L management

Pricing strategy

Team management

Paynet familiarity

Channel management

Regulatory knowledge

Stakeholder engagement

Branch operations

Job description

Maybank seeks an experienced Payments Product Lead to drive the P&L for remittance, ATM services, forex, and QRPay. You will craft business models, segment customers, and collaborate across channels to grow revenue and brand presence in Malaysia.

The role requires strong stakeholder management, regulatory awareness, and the ability to lead teams while aligning product pricing and distribution strategies with market needs.