Payments & Fintech Onboarding Intern | KYC & Analytics

HLB; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Hong Leong Bank is seeking a detail‑oriented team member to assist in verifying merchant onboarding documentation in line with KYC standards. You will liaise with internal and external channels to resolve discrepancies and support onboarding procedures.

You will help the Team Lead track onboarding volumes using Excel and Power BI, prepare operational reports, and identify process bottlenecks to improve the merchant experience.

Qualifications

• Familiarity with KYC and bank guidelines is required.

Responsibilities

• Verify merchant onboarding documents per bank KYC guidelines.

Skills

Communication skills

Teamwork

Regulatory compliance awareness

Tools

Excel

Power BI

Job description

Hong Leong Bank is seeking a detail‑oriented team member to assist in verifying merchant onboarding documentation in line with KYC standards. You will liaise with internal and external channels to resolve discrepancies and support onboarding procedures.

You will help the Team Lead track onboarding volumes using Excel and Power BI, prepare operational reports, and identify process bottlenecks to improve the merchant experience.