Payments Operations Specialist - Compliance & Efficiency

Zeal Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical Benefit

Life Insurance

Monthly Team Building Event

Job summary

Zeal Group in Kuala Lumpur, Malaysia, seeks a Payment Operations Specialist to oversee and optimize payment processes. The role requires meticulous attention to detail, strong analytical ability, and solid knowledge of payment operations and regulatory compliance.

You will handle payments, reconciliations, AML/KYC compliance, and vendor coordination while providing timely responses to customer inquiries and driving process improvements with cross-functional teams.

Qualifications

• Experience in payments operations and financial workflows.
• Strong analytical skills and attention to detail.
• Familiarity with AML/KYC frameworks and compliance.

Responsibilities

• Process Payments: Execute timely and accurate processing of incoming and outgoing payments.
• Reconciliation: Perform daily, monthly, and yearly reconciliations of payment transactions.
• Compliance: Stay updated on AML/KYC regulations and enforce internal controls.
• Vendor Management: Liaise with banks and payment processors to manage relationships.
• Reporting: Generate reports on payment activity, volumes, and processing times.
• Process Improvement: Identify opportunities to streamline processes and enhance automation.
• Customer Support: Address payment inquiries and resolve issues with customers.

Job description

Zeal Group in Kuala Lumpur, Malaysia, seeks a Payment Operations Specialist to oversee and optimize payment processes. The role requires meticulous attention to detail, strong analytical ability, and solid knowledge of payment operations and regulatory compliance.

You will handle payments, reconciliations, AML/KYC compliance, and vendor coordination while providing timely responses to customer inquiries and driving process improvements with cross-functional teams.