Hospital Cashier & Billing Specialist

KPJ Selangor Specialist Hospital; Tebrau; On-site; MYR 20,000 - 36,000; Full time

Job summary

KPJ Selangor Specialist Hospital in Malaysia is seeking an Admissions/Billing/Cashiering Clerk to handle admissions, billing, cash handling and insurance/MCO duties. The role requires coordination across departments and accurate data entry in K-CIS 2 and HITS 2.

You will assist in deposits, receiving payments, and responding to patient queries. Candidates should have SPM or Diploma, strong Bahasa Malaysia and English, and be IT-literate with full willingness to work after hours and on weekends.

Qualifications

• SPM or Diploma certificate with relevant experience or an equivalent combination of education and work-related experience.
• Good written and communication skills in Bahasa Malaysia & English are essential.
• IT literate and proficient with Microsoft Office.
• Willing to work after office hours, on weekends and public holidays (whenever required).
• Good personality, pleasant appearance and able to communicate to the public.
• Able to coach and supervise junior staff.

Responsibilities

• Must have updated information on room charges and room status.
• Well-versed with admission procedures and be able to explain to patient on the procedures during admission process.
• Responsible to complete all admission forms and obtain relevant data and documents from patient / relatives during admission process.
• To coordinate with MCO Unit to process request from patient who use their insurance cards to obtain initial guarantee letters.
• Be able to verify all Guarantee Letters, validity period, bed eligibility, coverage limit from corporate companies, MCO and insurance companies.
• Responsible to collect deposits (as per schedule) for cash paying and patient under insurance and to provide payer with official receipts accordingly.

Skills

Bahasa Malaysia & English

Communication

Customer service

IT literate

Microsoft Office

Team supervision

Flexibility

Education

SPM or Diploma certificate

Tools

Microsoft Office

Job description

KPJ Selangor Specialist Hospital in Malaysia is seeking an Admissions/Billing/Cashiering Clerk to handle admissions, billing, cash handling and insurance/MCO duties. The role requires coordination across departments and accurate data entry in K-CIS 2 and HITS 2.

You will assist in deposits, receiving payments, and responding to patient queries. Candidates should have SPM or Diploma, strong Bahasa Malaysia and English, and be IT-literate with full willingness to work after hours and on weekends.