Patient Billing & Cashiering Specialist

KPJ Healthcare; Ipoh; On-site; MYR 28,000 - 45,000; Full time

Job summary

KPJ Healthcare is seeking a diligent cashiering and billing clerk to support multiple hospital service points in Ipoh. You will handle daily cash, card and QR payments, verify bills, issue receipts and reconcile collections across departments including AE, Outpatient Pharmacy, Lab, X-ray, Dialysis and Café.

Responsibilities include processing transactions in the hospital systems, ensuring accuracy, confidentiality and timely documentation, and coordinating with Billing, Insurance and Finance to

Qualifications

• Experience in cashiering and billing
• Ability to handle multiple payment methods accurately
• Maintain confidentiality of patient information

Responsibilities

• Perform daily cashiering, billing and payment collection activities at assigned hospital service points including Main Cashier, Accident & Emergency (AE), Outpatient Pharmacy, Island Counter, Laboratory, X-Ray/Radiology, Dialysis and Café.
• Receive, verify and process patient billing information, charges and payment transactions accurately through the approved hospital systems.
• Collect and process payments through authorized methods including cash, card, QR/electronic payment and other approved modes.
• Issue official receipts and other relevant payment documentation for all completed transactions.
• Check bills and supporting documents to ensure accuracy before collection.
• Process transactions in the hospital system and update statuses accordingly.
• Handle payment collection for private, company, insurance and other accounts in line with procedures.
• Assist in discharge-related billing and collection of outstanding balances.
• Prepare and submit daily cashier reports and reconcile cash and other payments.
• Maintain proper cash handling, security and documentation at all times.

Skills

Cash handling

Billing

Cashier systems

Customer service

Reconciliation

Tools

POS system

Job description

KPJ Healthcare is seeking a diligent cashiering and billing clerk to support multiple hospital service points in Ipoh. You will handle daily cash, card and QR payments, verify bills, issue receipts and reconcile collections across departments including AE, Outpatient Pharmacy, Lab, X-ray, Dialysis and Café.

Responsibilities include processing transactions in the hospital systems, ensuring accuracy, confidentiality and timely documentation, and coordinating with Billing, Insurance and Finance to