ASSISTANT, ADMISSION

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia is seeking staff to manage admitted patients at registration with KCIS/HITS, verify patient identity with MyKad, collect deposits, and update patient details. The role covers bed allocation, ward transfer, and after-hours duties in A&E.

You will ensure compliance with patient safety goals, hospital policies, and PDPA forms, and you will assist relatives during admission, accompany to wards, and uphold quality standards as KPJ continues to expand its integrated

Responsibilities

• Register inpatient and outpatients using KCIS / HITS system.
• To use card reader to verify patient identification through Mykad.
• New case patient/relative require to filling up details and signing of consent and PDPA form.
• Any changes of patient details require update immediately in KCIS/HITS system.
• Update the progress of admission process in Portal Care Tracker-Business Office.
• Responsible for admission process: ID Band is printed and wearing to patient hand correctly.
• Bed allocation and patient details in HITS system are updated.
• Details explanation given to patient based on checklist admission.
• Collect sufficient deposit from patients upon admission and patient failed to pay deposit will be follow up on next day.
• To carried out duties at registration counter accident and emergency area after office hours.
• To check the availability of beds for patients with Bed Management Coordinator
• Accompany patient/relative to the respective ward upon admission.
• Serve with kindness to all patients during their admission to hospital
• To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:-
• a. To take reasonable care at work for the safety of yourself and other persons;
• b.To co-operate with your employer or any other person in the discharge of any duty; To wear or use any protective equipment or clothing provided by the employer.
• c. To comply with any instruction or measure on occupational safety and health
• To comply with any instruction or measure on occupational safety and health.
• Participate actively in any other new service that is introduced
• Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008)
• Ensure the policies on Patient and Family's Rights are addressed at all times.
• Ensure all Hospital policies and procedures and Hospital Accreditation are adhered to and records maintained, if and when these programs are implemented.
• Adopt the policies and procedures of ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 Malaysian Hospital Accreditation Standards and Joint Commission International Accreditation Standards
• 15. Any appropriate job assigned by Superior

Job description

Register inpatient and outpatients using KCIS / HITS system.

To use card reader to verify patient identification through Mykad.

New case patient/relative require to filling up details and signing of consent and PDPA form.

Any changes of patient details require update immediately in KCIS/HITS system.

Update the progress of admission process in Portal Care Tracker-Business Office.

Responsible for admission process:

ID Band is printed and wearing to patient hand

correctly.

Bed allocation and patient details in HITS system are updated.

Details explanation given to patient based on checklist admission.

Collect sufficient deposit from patients upon admission and patient failed to pay deposit will be follow up on next day.

To carried out duties at registration counter accident and emergency area after office hours.

To check the availability of beds for patients with Bed Management Coordinator

Accompany patient/relative to the respective ward upon admission.

Serve with kindness to all patients during their admission to hospital

To carried out duties as an employee as stipulated in Occupational Safety and

Health Act and Regulations 1994:-

a. To take reasonable care at work for the safety of yourself and other persons;

b.To co-operate with your employer or any other person in the discharge of any duty; To wear or use any protective equipment or clothing provided by the employer.

c. To comply with any instruction or measure on occupational safety and health

To comply with any instruction or measure on occupational safety and health.

Participate actively in any other new service that is introduced

Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008)

Ensure the policies on Patient and Family's Rights are addressed at all times.

Ensure all Hospital policies and procedures and Hospital Accreditation are adhered to and records maintained, if and when these programs are implemented.

Adopt the policies and procedures of

ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, Malaysian Hospital

Accreditation Standards and Joint Commission International Accreditation Standards

15. Any appropriate job assigned by Superior

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.