Pastry Assistant: Craft Desserts in a Fast-Paced Kitchen

InterContinental Hotels Group; George Town; On-site; MYR 36,000 - 48,000; Full time

Job summary

InterContinental Hotels Group in Penang, Malaysia is seeking a pastry team member to assist in preparing, baking, and finishing pastries, desserts, breads, and other bakery items under supervision. You will follow standardized recipes and contribute to pre-opening activities while upholding hygiene and IHG standards.

Join a dynamic pastry team that focuses on quality, cost control, and guest satisfaction, with opportunities to develop professional pastry skills and participate in masterclasses

Qualifications

• Basic pastry or culinary training preferred.
• Previous experience in a pastry or bakery environment is an advantage but not essential.
• Willingness to learn and develop technical pastry skills.

Responsibilities

• Assist in preparing, baking, and finishing pastries, desserts, breads, and other bakery items under supervision.
• Follow standardized recipes, portioning, and presentation guidelines.
• Support pre-opening activities including pastry kitchen setup, cleaning, and trial runs.
• Maintain cleanliness, hygiene, and organization of workstations and equipment.
• Comply with IHG standards, HACCP, LQA, and local health regulations.
• Assist in stock rotation, ingredient storage, and inventory management.
• Work as part of the pastry team to support smooth daily operations.
• Report any equipment issues or safety concerns to the supervising Pastry Chef.
• Maintain your department's consistency through the continuous improvement of the quality of raw and processed ingredients, as well as all relevant costs and expenses.
• To collaborate directly with all support departments—Engineering, Stewarding, and Hygiene—regarding the maintenance of the hotel's Fire Life Safety Program, equipment upkeep, and Hygiene Program to meet the highest IHG standards.
• Actively contribute to the IHG Hotels Food Library and hold regular masterclasses within the team to continuously enhance quality.
• Daily, weekly, and monthly planning with your team while delegating skill-based tasks to the appropriate team members.
• To run a cost-effective operation, maximizing product quality and profitability while upholding IHG standards and food philosophy.
• Establish unique seasonal identities for the food and ensure that these offerings fulfill our IHG Guests' needs.
• Ensures customer satisfaction in accordance with the InterContinental Distinction Service Behaviors, the Strategic Brand Pillars, and the relevant service standards of the IHG Brand.
• He must ensure that all food offerings at the resort are the most attractive and flavorful possible so that we consistently provide the highest quality food to our guests.
• I personally meet with potential event guests for menu planning and discussions. I interact with IHG guests daily in outlets and create meaningful relationships.
• Personally, I monitor and follow through on VIP guests' and special dietary requirements.

Skills

Basic pastry knowledge

Hygiene awareness

Teamwork

Follow instructions

Fast-paced environment

Education

Basic pastry or culinary training preferred

Job description

InterContinental Hotels Group in Penang, Malaysia is seeking a pastry team member to assist in preparing, baking, and finishing pastries, desserts, breads, and other bakery items under supervision. You will follow standardized recipes and contribute to pre-opening activities while upholding hygiene and IHG standards.

Join a dynamic pastry team that focuses on quality, cost control, and guest satisfaction, with opportunities to develop professional pastry skills and participate in masterclasses