Parts Officer (Ipoh)

Volvo Trucks; Ipoh; On-site; MYR 42,000 - 54,000; Full time

Job summary

Volvo Trucks Malaysia is seeking a Parts Operations Assistant to support daily dealer activities in the spare parts department. You will assist with counter sales, workshop support, and admin tasks in a fast-paced environment.

You will help ensure accurate parts reception, storage, and reporting while aligning with Volvo Group standards and quality processes. The role emphasizes teamwork, reliability, and timely delivery in a regional setting.

Qualifications

• SPM/STPM/Certificate in any related field required.
• Competencies from Volvo group Leadership competencies required.

Responsibilities

• Assist senior parts executive in daily dealer operations.
• Support workshop, counter parts and site support parts operations.
• Engage in spare parts operation to meet workshop and retail targets.
• Maintain warehouse organization and parts storage.
• Enter received parts into LDS and manage packing material.

Skills

Basic Computer skill

Good Communication Skill

GDL to drive vehicle

Education

SPM/STPM/Certificate in related field

Tools

LDS (Local Dealer System)

Job description

• SCOS (Std cost Of Sales)
• WIP inventory

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Mission / Purpose of the Job

• To assist the senior parts executive in taking care of daily operations of dealers
• To support workshop, counter parts and site support parts operations

Scope and Influence

• Responsible for general control over all activities in Parts Department
• Supporting all parts related matter in the dealer operations – counter sales and workshop use

Key Responsibilities / Accountabilities

• Engage proactively in ensuring the spare part operation meeting given target and expectation in workshop operation as well as retail sales.
• Continuously improve aftermarket offers by adding value on our product
• Support and attend customer in their administration need in aftermarket
• Support the reporting in spare parts sales to the management
• Goods receiving, discrepancy, receive and check arriving parts in the warehouse if found missing or damaged parts, fill in discrepancy report or insurance report and report to responsible for order/planning
• Parts storage assign the received parts to its location in the store if available or arrange for new parts location
• Parts binning, enter parts received in to the Local Dealer System (LDS)
• Parts Pick Pack and Delivery, in accordance with parts order from sales department, if internally deliver to parts receptionist, externally arrange for delivery to receiving customer, by cargo delivery company.
• Maintain and order necessarily packing material in the warehouse
• Maintain and keep warehouse and shelves clean and tidy.
• To participate in ISO 9001 & ISO 14001 implementation throughout the organization and full cooperation in HSE implementation.
• Adhere to Volvo value, Volvo processes and policies.
• Any other duties assigned by your immediate superior.

Key Targets and Results

• Contribute to achievement of Company profitability objectives
• Key inventory KPI (availability, BO recovery, healthy stock rate, turnover)
• Customer satisfaction (CSI) through quality of administration work and service
• Fulfilment of financial and operational KPI’s for Part such as;
• SCOS (Std cost Of Sales)
• Variance
• PPE investments
• WIP inventory
• Assembly Quality
• On-time-delivery

Essential Educational And / Or Training Qualifications And Certificates

• SPM/ STPM/ Certificate in any related field
• Competencies required, taken from the Volvo group Leadership competencies (see competencies below)

Preferred Experience And Knowledge

• GDL to drive company Vehicle
• Minimum of 3 - 4 years of experience in inventory / logistics environment
• Exhibit strong ability in communication and interpersonal skills
• Able to work independently and delivers on time
• Conscientious, integrity and team player qualities are essential
• Good team work

Necessary Technical / Functional / Language Skills

• Basic Computer skill
• Good Communication Skill

Volvo Group Leadership Competencies

• Lead with passion
• Working with people
• Persuading & influencing
• Perform with purpose
• Deciding & initiating action
• Relating & networking
• Delivering & meeting expectations
• Transform with vision
• Creating & innovating
• Adapting & responding to change
• Entrepreneurial & commercial thinking

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.