Partner Readiness Specialist - Malaysia

Extreme Networks, Inc; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Flexible work schedules

401(k) matching

Job summary

Extreme Networks, Inc. in Kuala Lumpur is seeking a Partner Readiness Specialist to bridge Channel Sales, Systems Engineering, Marketing and Partner Organizations across APAC.

The role focuses on building partner capability through onboarding, training, and certification to enable self-sufficient, technically proficient, and commercially successful partners. You will deliver workshops, playbooks, and sales motions, support solution design reviews, and collaborate with distributors and alliance

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years' experience in Systems Engineering, Technical Sales, Channel Sales, Partner Programs, Sales Operations, Enablement, Training, or Customer Success.
• Experience with enterprise networking technologies and partner programs.

Responsibilities

• Bridge between Channel Sales, Systems Engineering, Marketing, Professional Services, Revenue Enablement, and Partner Organizations across APAC.
• Develop repeatable partner onboarding and readiness frameworks.
• Deliver technical workshops, trainings, and certifications for partners.
• Create and localize partner-facing sales presentations, playbooks, and sales motions.
• Promote adoption of Extreme Platform ONE, AI-driven networking solutions, and partner programs.

Skills

Systems Engineering

Technical Sales

Channel Sales

Enablement

Training

Customer Success

Education

Bachelor's degree or equivalent

Tools

CRM systems

Learning platforms

Partner Portal resources

Job description

## Partner Readiness Specialist - MalaysiaApply: Hybrid: Kuala Lumpur Malaysia: Full time: Posted Today: JR100194Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them. Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team. **Job Description** What you will do (Job Specific Details on the nature of the job and responsibilities). **Position Summary**The Partner Readiness Specialist serves as the bridge between Channel Sales, Systems Engineering, Marketing, Professional Services, Revenue Enablement, and Partner Organizations across Asia Pacific.This role combines the skills of a Sales Engineer, Technical Trainer, Business Process Specialist, and Channel Consultant to build partner capability and accelerate partner-led growth. The successful candidate will enable partner sales teams, partner systems engineers, distributors, and strategic alliance partners to confidently position, demonstrate, design, sell, and support Extreme Networks solutions.The role is focused on helping partners become self-sufficient, technically competent, and commercially successful while increasing the scale and impact of the Extreme partner ecosystem. This includes supporting certifications, sales methodologies, technical competency, business planning, onboarding, and adoption of Extreme programs and tools.**Key Responsibilities****Partner Technical Readiness*** Develop repeatable partner onboarding and readiness frameworks across APAC.* Accelerate Platform ONE sales readiness across the partner ecosystem.* Improve partner self-sufficiency, reducing dependency on Extreme field resources.* Increase partner-generated pipeline and revenue contribution.* Expand AI-assisted selling adoption throughout partner organisations.* Train & Increase partner technical resources on Extreme Platform ONE, Fabric, Wireless, Switching, Security, Cloud, and AI-driven networking solutions.* Deliver technical workshops, boot camps, hands-on labs, and architecture sessions for partner engineers.* Conduct train-the-trainer programs to multiply partner reach and expertise.* Increase & Support APAC partner technical competency and certification attainment.* Assist partners with solution design reviews, demonstrations, proof-of-concepts, and customer workshops.* Deliver solution-selling and value-selling workshops aligned with Extreme strategy.* Train partner account executives on competitive positioning, customer discovery, business outcomes, and industry-specific use cases.* Create and localize partner-facing sales presentations, playbooks, battle cards, talk tracks, and sales motions.* Promote adoption of Extreme Platform ONE and associated sales plays.* Support strategic partner business plans and growth initiatives.* Help partners identify and pursue competitive replacement and new-logo opportunities and drive competitive takeout opportunities through partner-led campaigns.**Partner Program & Process Adoption*** Drive adoption of the Extreme Partner First strategy and associated programs.* Educate partners on certifications, competencies, specializations, incentives, rebates, and rewards.* Support partner onboarding and business readiness initiatives.* Enable partner use of Partner Portal resources, AI-powered sales tools, quoting systems, and technical resources.* Develop scalable onboarding journeys and partner success frameworks.* Measure and track readiness metrics, certification progress, and program participation.**Cross-Functional Leadership*** Partner closely with Sales, Systems Engineering, Marketing, Professional Services, Product Management, and Channel teams.* Act as the voice of the partner community across APAC.* Support regional partner events, executive briefings, roadshows, and workshops.* Provide structured feedback from partners to improve products, tools, programs, and processes.* Collaborate with distributors and strategic alliance partners to drive scalable growth motions.**Success Measures*** Growth in partner certifications and competencies.* Increase in partner-generated pipeline and bookings.* Adoption of Extreme strategic initiatives and programs.* Improved partner technical competency and sales effectiveness.* Increased participation in readiness programs and workshops.* Higher partner engagement and retention.* Improved speed-to-productivity for new partners.* Positive feedback scores from partner training and field events.**Key Performance Indicators (KPIs)****Partner Capability Development**New Partner Engineers CertifiedNew Partner Sales CertificationsTechnical Workshops DeliveredSales Workshops DeliveredPartner Participants TrainedPartner Satisfaction Score**Partner Readiness & Adoption**Active Partner Development Plans for top 25 PartnersPartner Portal AdoptionAI Sales Tool AdoptionStrategic Program ParticipationNew Partner Onboarding Completion within 90 days**Pipeline & Revenue Impact**Partner-Influenced PipelinePartner-Sourced PipelineOpportunities Created Through WorkshopsCompetitive Displacement Opportunities IdentifiedStrategic Partner Growth Accounts SupportedPartner Revenue Growth**Ecosystem Development**Quarterly Partner Business Reviews CompletedMonthly Distributor Readiness SessionsNew Strategic Partners ActivatedAlliance Partner Readiness Programs LaunchedPartner Success Stories Generated**Required Qualifications*** Bachelor's degree or equivalent experience.* 5+ years' experience in Systems Engineering, Technical Sales, Channel Sales, Partner Programs, Sales Operations, Enablement, Training, or Customer Success.* Strong understanding of enterprise networking technologies including switching, wireless, cloud networking, security, automation, and AI.* Experience presenting to both technical and business audiences.* Excellent communication, facilitation, and relationship-building skills.* Ability to simplify complex concepts into repeatable and scalable partner motions.* Experience working with indirect sales, channel partners, distributors, or alliance ecosystems.* Strong project management and organisational skills.* Ability to work independently in a geographically dispersed environment.* Willingness to travel across APAC as required.**Preferred Qualifications*** Experience with Extreme Networks solutions and partner programs.* Industry certifications such as Extreme, Cisco, Juniper, Aruba, or equivalent.* Experience designing technical or sales readiness programs.* Familiarity with MEDDPICC, value selling, or solution selling methodologies.* Experience with learning platforms, CRM systems, and channel management tools.**Ideal Candidate Profile**The ideal candidate is:* A strong communicator and presenter.* A credible technical advisor.* A capable sales consultant.* A partner advocate.* A natural coach and mentor.* Comfortable in front of customers, partners, and executives.* Passionate about helping others succeed.* Able to translate strategy into practical field execution.* Focused on outcomes, adoption, and measurable business impact.**Why This Role Exists**Extreme Networks' growth strategy depends on building a highly capable ecosystem of partners that can independently position, sell, design, deploy, and support our solutions. The Partner Readiness Specialist accelerates that capability by bringing together technical expertise, sales acumen, business process knowledge, and partner engagement into a single field-facing role that drives partner success and scalable growth across APAC.**Benefits and Total Rewards:**Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:∙ Medical, dental, and vision insurance∙ Flexible work schedules and work-from-home opportunities where role permits∙ Paid time off, including open time off in eligible markets and statutory leave in all markets∙ Paid holidays in accordance with local practice∙ Retirement savings programs, including 401(k) matching in the United States∙ Employee Stock Purchase Program, where eligible∙ Adoption assistance and fertility treatment support, where eligible∙ Flexible spending accounts, where eligible∙ Employee assistance program∙ Tuition reimbursement, where eligible∙ Life and disability insuranceBenefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.**Equal Employment Opportunity**Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.**Fair chance and background checks**Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.**Reasonable accommodation**Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.**Use of artificial intelligence in hiring**Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email].**Data privacy**Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.**About Extreme Networks**Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation.Learn more at www.extremenetworks.com, or follow us on LinkedIn, X, and Facebook.