Partner Readiness Specialist - Malaysia

416 Extreme Networks APAC Sdn. Bhd.; Kuala Lumpur; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Flexible work schedules

Paid time off

Retirement savings (401k in US)

Job summary

416 Extreme Networks APAC Sdn. Bhd. seeks a Partner Readiness Specialist to bridge Channel Sales, SE, Marketing, and Partner orgs across APAC. You will enable partner sales teams, distributors, and systems engineers to position, demonstrate, design, and sell Extreme solutions.

You'll develop onboarding journeys, drive partner adoption of Platform ONE, and lead train-the-trainer programs to scale impact across the APAC region.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5+ years in Systems Engineering, Technical Sales, Channel Sales, Partner Programs, Sales Operations, Enablement, Training, or Customer Success.
• Strong understanding of enterprise networking: switching, wireless, cloud, security, automation, AI.
• Experience presenting to technical and business audiences.
• Excellent communication, facilitation, and relationship-building skills.

Responsibilities

• Develop repeatable partner onboarding and readiness frameworks across APAC.
• Accelerate Platform ONE sales readiness across the partner ecosystem.
• Increase partner self-sufficiency and reduce dependency on field resources.
• Grow partner-generated pipeline and bookings.
• Train partners on Extreme Platform ONE, Fabric, Wireless, Switching, Security, Cloud, and AI networking.

Skills

Enterprise networking

Presentation skills

Communication & facilitation

Partner motions

Indirect sales experience

Project management

Travel willingness APAC

Independent work

Education

Bachelor's degree or equivalent experience

Job description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them. Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Job Description

What you will do (Job Specific Details on the nature of the job and responsibilities).

Position Summary

The Partner Readiness Specialist serves as the bridge between Channel Sales, Systems Engineering, Marketing, Professional Services, Revenue Enablement, and Partner Organizations across Asia Pacific. This role combines the skills of a Sales Engineer, Technical Trainer, Business Process Specialist, and Channel Consultant to build partner capability and accelerate partner-led growth. The successful candidate will enable partner sales teams, partner systems engineers, distributors, and strategic alliance partners to confidently position, demonstrate, design, sell, and support Extreme Networks solutions. The role is focused on helping partners become self-sufficient, technically competent, and commercially successful while increasing the scale and impact of the Extreme partner ecosystem. This includes supporting certifications, sales methodologies, technical competency, business planning, onboarding, and adoption of Extreme programs and tools.

Key Responsibilities

• Partner Technical Readiness Develop repeatable partner onboarding and readiness frameworks across APAC.
• Accelerate Platform ONE sales readiness across the partner ecosystem.
• Improve partner self-sufficiency, reducing dependency on Extreme field resources.
• Increase partner-generated pipeline and revenue contribution.
• Expand AI-assisted selling adoption throughout partner organisations.
• Train & Increase partner technical resources on Extreme Platform ONE, Fabric, Wireless, Switching, Security, Cloud, and AI-driven networking solutions.
• Deliver technical workshops, boot camps, hands-on labs, and architecture sessions for partner engineers.
• Conduct train-the-trainer programs to multiply partner reach and expertise.
• Increase & Support APAC partner technical competency and certification attainment.
• Assist partners with solution design reviews, demonstrations, proof-of-concepts, and customer workshops.
• Deliver solution-selling and value-selling workshops aligned with Extreme strategy.
• Train partner account executives on competitive positioning, customer discovery, business outcomes, and industry-specific use cases.
• Create and localize partner-facing sales presentations, playbooks, battle cards, talk tracks, and sales motions.
• Promote adoption of Extreme Platform ONE and associated sales plays.
• Support strategic partner business plans and growth initiatives.
• Help partners identify and pursue competitive replacement and new-logo opportunities and drive competitive takeout opportunities through partner-led campaigns.
• Partner Program & Process Adoption Drive adoption of the Extreme Partner First strategy and associated programs.
• Educate partners on certifications, competencies, specializations, incentives, rebates, and rewards.
• Support partner onboarding and business readiness initiatives.
• Enable partner use of Partner Portal resources, AI-powered sales tools, quoting systems, and technical resources.
• Develop scalable onboarding journeys and partner success frameworks.
• Measure and track readiness metrics, certification progress, and program participation.
• Cross-Functional Leadership Partner closely with Sales, Systems Engineering, Marketing, Professional Services, Product Management, and Channel teams.
• Act as the voice of the partner community across APAC.
• Support regional partner events, executive briefings, roadshows, and workshops.
• Provide structured feedback from partners to improve products, tools, programs, and processes.
• Collaborate with distributors and strategic alliance partners to drive scalable growth motions.

Success Measures

Growth in partner certifications and competencies. Increase in partner-generated pipeline and bookings. Adoption of Extreme strategic initiatives and programs. Improved partner technical competency and sales effectiveness. Increased participation in readiness programs and workshops. Higher partner engagement and retention. Improved speed-to-productivity for new partners. Positive feedback scores from partner training and field events.

Key Performance Indicators (KPIs)

• Partner Capability Development New Partner Engineers Certified
• New Partner Sales Certifications
• Technical Workshops Delivered
• Sales Workshops Delivered
• Partner Participants Trained
• Partner Satisfaction Score
• Partner Readiness & Adoption Active Partner Development Plans for top 25 Partners
• Partner Portal Adoption AI Sales Tool Adoption Strategic Program Participation
• New Partner Onboarding Completion within 90 days
• Pipeline & Revenue Impact Partner-Influenced Pipeline
• Partner-Sourced Pipeline Opportunities Created Through Workshops Competitive Displacement Opportunities Identified
• Strategic Partner Growth Accounts Supported Partner Revenue Growth Ecosystem Development Quarterly Partner Business Reviews Completed
• Monthly Distributor Readiness Sessions New Strategic Partners Activated Alliance Partner Readiness Programs Launched Partner Success Stories Generated

Required Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years' experience in Systems Engineering, Technical Sales, Channel Sales, Partner Programs, Sales Operations, Enablement, Training, or Customer Success.
• Strong understanding of enterprise networking technologies including switching, wireless, cloud networking, security, automation, and AI.
• Experience presenting to both technical and business audiences.
• Excellent communication, facilitation, and relationship-building skills.
• Ability to simplify complex concepts into repeatable and scalable partner motions.
• Experience working with indirect sales, channel partners, distributors, or alliance ecosystems.
• Strong project management and organisational skills.
• Ability to work independently in a geographically dispersed environment.
• Willingness to travel across APAC as required.

Preferred Qualifications

• Experience with Extreme Networks solutions and partner programs.
• Industry certifications such as Extreme, Cisco, Juniper, Aruba, or equivalent.
• Experience designing technical or sales readiness programs.
• Familiarity with MEDDPICC, value selling, or solution selling methodologies.
• Experience with learning platforms, CRM systems, and channel management tools.

Ideal Candidate Profile

The ideal candidate is: A strong communicator and presenter. A credible technical advisor. A capable sales consultant. A partner advocate. A natural coach and mentor. Comfortable in front of customers, partners, and executives. Passionate about helping others succeed. Able to translate strategy into practical field execution. Focused on outcomes, adoption, and measurable business impact.

Benefits and Total Rewards

• Medical, dental, and vision insurance
• Flexible work schedules and work-from-home opportunities where role permits
• Paid time off, including open time off in eligible markets and statutory leave in all markets
• Paid holidays in accordance with local practice
• Retirement savings programs, including 401(k) matching in the United States
• Employee Stock Purchase Program, where eligible
• Adoption assistance and fertility treatment support, where eligible
• Flexible spending accounts, where eligible
• Employee assistance program
• Tuition reimbursement, where eligible
• Life and disability insurance

Equal Employment Opportunity

Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.

Fair chance and background checks

Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken. Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.

Reasonable accommodation

Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.

Use of artificial intelligence in hiring

Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how your personal data is processed. To exercise these rights, please contact [insert contact email].

Data privacy

Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.

About Extreme Networks

Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation. Learn more at www.extremenetworks.com, or follow us on LinkedIn, X, and Facebook.

Job Description Summary Qualifications

Basic Requirements and Preferred Qualifications for the job. We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team and do not replace human oversight. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed —or to exercise any applicable privacy rights— please contact us at [e-mail]. Our full privacy statement is available here:Privacy Statement

We encourage people from underrepresented groups to apply.

We encourage people from underrepresented groups to apply.

Why This Role Exists

Extreme Networks' growth strategy depends on building a highly capable ecosystem of partners that can independently position, sell, design, deploy, and support our solutions. The Partner Readiness Specialist accelerates that capability by bringing together technical expertise, sales acumen, business process knowledge, and partner engagement into a single field-facing role that drives partner success and scalable growth across APAC.