Partner Program Analytics & Operations Lead

GlobalFoundries; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

GlobalFoundries in Penang, Malaysia, seeks a Business Analyst / Sales Operations Analyst for the Value-Added Partners program. You will build dashboards and scorecards, analyze partner performance, and translate data into actionable recommendations to boost program effectiveness and leadership decision-making.

You will coordinate onboarding/offboarding, incentive administration, and maintain robust operating procedures while ensuring data quality across Sales, Legal, Finance, and IT teams.

Qualifications

• Bachelor's degree in Business, Finance, Engineering, Data Analytics, Supply Chain, or related field.
• +5 years of experience in business analytics, sales operations, commercial operations, finance, program management, or related role.
• Proven ability to build dashboards or reports using Power BI, Tableau, CRM data, or similar tools.
• Strong business acumen, intellectual curiosity, critical thinking, and ability to connect data to business actions.
• Highly organized, detail-oriented, and able to manage multiple priorities, deadlines, and stakeholders.
• Experience documenting, managing, or improving business processes, workflows, and operating procedures.
• Excellent written and verbal communication skills, with the ability to summarize insights, recommendations, risks, and next steps clearly for business stakeholders.

Responsibilities

• Create and maintain dashboards, scorecards, and reports that are clear, consumable, and actionable for Sales, Business Units, and leadership.
• Analyze partner performance, revenue, funnel, incentive, and program data to identify trends, gaps, risks, and opportunities.
• Translate analysis into practical recommendations that improve partner performance, program effectiveness, and decision-making.
• Prepare recurring business reviews, performance metrics, and executive-ready summaries for the VAP program.
• Coordinate partner onboarding, offboarding, incentive administration, documentation, and approval workflows.
• Maintain partner records, process documentation, checklists, business rules, and operating procedures.
• Track program actions, deadlines, and open issues to ensure timely follow-through across Sales, Legal, Finance, Trade Compliance, IT, and regional teams.
• Identify opportunities to streamline processes, improve data quality, automate reporting, and increase operational efficiency.

Skills

Advanced Excel

Dashboards & Reports

Data storytelling

Critical thinking

Stakeholder management

Education

Bachelor's degree in Business/Finance/Engineering/Data Analytics/Supply Chain

Tools

Power BI

Tableau

CRM data

Power Query

SQL

Job description

GlobalFoundries in Penang, Malaysia, seeks a Business Analyst / Sales Operations Analyst for the Value-Added Partners program. You will build dashboards and scorecards, analyze partner performance, and translate data into actionable recommendations to boost program effectiveness and leadership decision-making.

You will coordinate onboarding/offboarding, incentive administration, and maintain robust operating procedures while ensuring data quality across Sales, Legal, Finance, and IT teams.