Part-Time Shop Assistant - Customer-Focused Retail

KK Group of Companies (Retail); Selangor; On-site; MYR 12,000 - 18,000; Part time

Job summary

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPER MART Banting, Bandar Mahkota Banting (BBM). This part-time role centers on delivering friendly customer service and supporting store operations.

You will assist customers, process transactions, stock shelves, maintain cleanliness, and work with the team to ensure a smooth shopping experience. Previous retail experience is a plus, but not essential.

Qualifications

• Previous retail or customer service experience preferred but not essential.
• Strong communication and interpersonal skills.
• Reliability and punctuality, with flexibility for part-time hours.
• Ability to work independently and as part of a team.
• Physical capability to stand for extended periods and lift merchandise.

Responsibilities

• Provide friendly, efficient and professional customer service to all shoppers visiting the store
• Assist customers in locating products and provide knowledgeable recommendations when required
• Process customer transactions accurately and securely using the point-of-sale system
• Stock shelves and displays with merchandise, ensuring products are well-organised, clearly priced and attractively presented
• Maintain cleanliness and organisation throughout the store, including aisles, shelves and customer areas
• Monitor stock levels and alert management to items requiring replenishment
• Handle customer enquiries and complaints professionally, escalating issues to management when necessary
• Comply with all store policies, procedures and health and safety regulations
• Support other team members to ensure smooth daily store operations

Skills

Customer service

Cash handling

Teamwork

Communication

Reliability

Flexibility

Attention to detail

Tools

POS system

Job description

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPER MART Banting, Bandar Mahkota Banting (BBM). This part-time role centers on delivering friendly customer service and supporting store operations.

You will assist customers, process transactions, stock shelves, maintain cleanliness, and work with the team to ensure a smooth shopping experience. Previous retail experience is a plus, but not essential.