Part-Time Sales Associate (Sunway Pyramid)

Clarks Outlet; Petaling Jaya; On-site; MYR 20,000 - 31,000; Full time

Job summary

Clarks Outlet in Petaling Jaya is seeking a friendly Sales Associate to welcome customers, demonstrate products, and process transactions. You will maintain store appearance and help drive sales through up-selling and excellent service.

The role requires fluency in English and Bahasa Malaysia (Mandarin a plus), basic retail knowledge, and punctual, groomed presentation. Prior experience is beneficial, with opportunities for personal development within a dynamic team.

Qualifications

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment.
• Experience with POS systems is a plus.

Responsibilities

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales target
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and escalated, where necessary

Skills

Customer service

Bilingual English & Bahasa Malaysia

Retail knowledge

POS operation

Merchandising

Education

SPM level education

Tools

Microsoft Office (Word, Excel)

POS system

Job description

Job Description

Posted Wednesday 26 August 2026 at 16:00

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales target
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and escalated, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Basic visual merchandising

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Ability to elevate issues, where necessary