Part-Time Sales Associate (Sunway Pyramid)

Clarks; Petaling Jaya; On-site; MYR 22,000 - 36,000; Full time

Job summary

Clarks in Petaling Jaya is seeking a proactive Retail Sales Assistant to demonstrate products, engage customers, and drive sales. You will identify interested buyers, share brand information, and promote promotions while maintaining stock and store presentation.

You will handle POS transactions, support stock counts, and ensure excellent customer service with punctuality and proper grooming. Mandarin is a plus.

Qualifications

• Must have at least SPM level education.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment.
• Ability to engage general consumers and provide excellent service.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand and product information.
• Deliver promotions to educate and persuade purchases.
• Meet personal sales targets with sell-through and upsell opportunities.
• Perform stock checks and ensure shelves are replenished per guidelines.
• Maintain store cleanliness and adhere to visual merchandising guidelines.
• Handle POS transactions and ensure accurate records of sale.
• Observe punctuality and grooming standards; ensure store security.
• Address customer feedback/complaints and escalate when necessary.

Education

SPM level

Tools

POS system

Microsoft Office

Cashiering system

Job description

Job Description

Posted Wednesday, August 26, 2026 at 4:00 PM

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Basic visual merchandising

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Ability to elevate issues, where necessary