Part-Time Sales Associate (NU Empire)

Clarks; Malaysia; Hybrid; MYR 22,000 - 28,000; Full time

Job summary

Clarks Malaysia is seeking a motivated retail associate to engage customers, demonstrate products, and drive sales at our store. You will explain promotions, assist with product selection, and maintain store standards during daily operations.

Strong communication in English and Bahasa Malaysia is essential, with Mandarin as a plus. Candidates should be comfortable with POS systems and basic merchandising while delivering excellent customer service.

Qualifications

• At least an SPM-level education.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Strong communication and interpersonal skills.
• Ability to engage general consumers and explain promotions.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand information.
• Deliver sell-through to meet personal sales targets.
• Perform up-sell and cross-sell when opportunities arise.
• Maintain records of sales via the POS system.
• Replenish shelves and ensure adherence to visual merchandising.

Skills

Customer service

Sales

Communication

Upselling

Education

SPM level

Tools

POS system

Retail software

Job description

Job Description

Posted Wednesday, August 26, 2026 at 4:00 PM

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Basic visual merchandising

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Ability to elevate issues, where necessary