Part Time Sales Associate (118 Mall, KL)

Clarksoutlet; Kuala Lumpur; On-site; MYR 22,320 - 33,480; Full time

Job summary

Clarksoutlet in Kuala Lumpur is seeking a retail associate to demonstrate products, persuade customers, and achieve sales targets. The ideal candidate will maintain a professional image and deliver excellent service.

Fluency in English and Bahasa Malaysia is required, and knowledge of Mandarin is a plus. Candidates must be educated to SPM level and have basic knowledge of retail operations and visual merchandising.

Qualifications

• Fluent in English and Bahasa Malaysia, Mandarin would be a plus.
• Basic knowledge in Microsoft Office Suite – Words, Excel.
• Basic product awareness and ability to engage general consumers.

Responsibilities

• Demonstrate and explain products to persuade customers.
• Achieve assigned individual sales target.
• Provide excellent service to customers and vendors.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Basic knowledge of retail operating environment

Retail management and store operation

Basic visual merchandising

Education

Educated to SPM level

Tools

Microsoft Office Suite

Point-of-sale system

Job description

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Responsibilities

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and escalate, where necessary

Results

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Basic visual merchandising

Technical Skills

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Ability to elevate issues, where necessary