Part Time Sales Associate

Clarks Outlet; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Job summary

Clarks Outlet in Kuala Lumpur seeks a results-driven Retail Store Manager to lead store operations, deliver a true brand experience for Clarks customers, and drive store profits in line with the commercial strategy. You will own the brand presentation, KPI delivery, and monthly objectives while guiding a small team.

Responsibilities include welcoming customers, handling payments, cross-selling promotions, maintaining VM standards, and ensuring smooth store operations.

Qualifications

• In-depth knowledge and experience of Malaysia Retail market.
• Proven track record in managing a stores and a team of 4.
• Experience in building and developing (coaching) store team members.
• Knowledge of wider retail and sales environment and current trends.

Responsibilities

• Welcome customers friendly, answering customer’s question, helping them to locate items, providing advice or recommendations.
• Operating scanners, cash register & other electronic (Card terminal, hand scan, etc).
• Accepting payments, ensuring all price & quantities are accurate and providing a receipt to every customer, declaration of cash received and cash return.
• Cross sell product and introduce new promotion item.
• Follow all store procedures regarding payment type, voucher and etc.
• Maintaining a clean workspace.
• Assist and work with each other to ensure store operation run smoothly.
• Completion job task assigned by superior with established guideline & SOP.
• Ensure to keep shelf display with latest trading plan and VM.
• Receive goods arrival, check, reporting & update good received as per standard procedure to superior.

Skills

Team leadership

Time management

IT literacy

English & Bahasa

Cash handling

Customer service

Communication

Tools

Excel

Word

PowerPoint

Job description

Job description: Purpose:

To lead, inspire and develop the Retail Store in delivering a true brand experience for Clarks consumers.

To lead, inspire and develop the profits for the business

To take ownership of building the brand aligned to the commercial strategy across the retail estate

To take ownership of the commercial KPI’s, delivering on set objectives monthly

Accountabilities:

Welcome customers friendly, answering customer’s question, helping them to locate items, providing advice or recommendations

Operating scanners, cash register & other electronic (Card terminal, hand scan, etc)

Accepting payments, ensuring all price & quantities are accurate and providing a receipt to every customer, declaration of cash received and cash return.

Cross sell product and introduce new promotion item

Follow all store procedures regarding payment type, voucher and etc

Maintaining a clean workspace

Assist and work with each other to ensure store operation run smoothly

Completion job task assigned by superior with established guideline & SOP

Ensure to keep shelf display with latest trading plan and VM

Receive goods arrival, check, reporting & update good received as per standard procedure to superior

Key Outputs/Results:

Brand visibility, image and awareness in the store and competitor

Retail/ Outlet management and high standards of customer service

Highly motivated, professional and effective team

Proven track record in managing retail stores, sales driven operation savvy

People oriented and administration

Essential Knowledge:

In-depth knowledge and experience of Malaysia Retail market

Proven track record in managing a stores and team of 4Experience in people behavioral development and leading successful teams

Experience in building and developing (coaching) store team member

Knowledge of wider retail and sales environment and current trends

Technical Skills:

Drive and self-development Time management and delegation

IT literate, ability to use excel, word, PowerPoint

Fluent in English and Bahasa

Working independently, using initiative and judgement to lead decisions with superior

Excellent communicator