IKEA Food Assistant (Part Time), IKEA Damansara

Ikano Bank AB; Petaling Jaya; On-site; MYR 13,392 - 20,088; Part time

Job summary

Ikano Bank AB is seeking a part-time IKEA Food Assistant at IKEA Damansara in Petaling Jaya, Malaysia. The role focuses on ensuring excellent customer service and adherence to food safety policies.

The ideal candidate will be passionate about food, able to thrive in a fast-paced environment, and motivated to optimize sales. Local Malaysians are encouraged to apply, and candidates should be prepared to work rotating shifts, including weekends and public holidays.

Qualifications

• Local Malaysians encouraged to apply.
• Above 18 years old.
• Service-mindful with a customer focus.
• Enthusiastic about working in a team.
• Able to work in a fast-paced environment.
• Experience handling cash register in food services.
• Excellent customer service skills.

Responsibilities

• Ensure customer satisfaction and safety.
• Comply with quality and food safety policies.
• Understand and meet service targets.
• Optimize sales through up-selling.
• Support colleagues and share knowledge.

Skills

Customer focus

Sales-driven

Cash handling

Teamwork

Adaptability in fast-paced environment

Job description

IKEA Food Assistant (Part Time), IKEA Damansara

• Part-time
• Department: Food & Restaurant

Responsibilities

• Ensure customers are always in focus and strive to make them smile, listening and supporting the customer with an attitude based on the IKEA values.
• Comply with and follow internal rules, policies and daily operational routines regarding quality, food safety and stock figures as set by the manager.
• Understand daily and weekly service targets and help to improve service delivery.
• Follow cash handling procedures to ensure the security of money handling.
• Work to optimise sales, e.g. up‑selling and add‑on sales.
• Help and support colleagues when needed, sharing knowledge and encouraging them to do the same.
• Be passionate about the food we serve/sell, actively learn about it and share knowledge with customers and colleagues.
• Promote a safety‑first culture and coach others in ensuring routines and requirements are followed.

Qualifications

• Local Malaysians encouraged to apply.
• Above 18 years old.
• Service‑mindful with a customer focus.
• Sales‑driven and enthusiastic about working in a team.
• Able to work on rotating shifts, public holidays and weekends.
• Able to work in a fast‑paced environment.
• Experience handling cash register in the food services industry.
• Excellent customer service skills; motivated in a vibrant retail environment.
• Passionate about food and people.
• Pride in serving the range to customers and wanting to give them a tasty reason to return.