Part-Time Customer Care Pro — Penang

Tria Technologies GmbH; Penang; On-site; MYR 17,000 - 30,000; Part time

Job summary

Tria Technologies GmbH in Penang, Malaysia, is seeking a Part-time Customer Service Executive to respond to inquiries, track orders, and support the sales team.

You will handle quotes, backlog, invoicing, returns, and credit issues, while maintaining records and communicating with customers and internal teams. The role requires at least two years of related experience and a high school diploma, with the ability to multi-task in a fast-paced environment.

Qualifications

• Minimum two years of related experience.
• High School Diploma or equivalent.
• Fluency in more than one language preferred.
• Must have computer, email, phone, communication and problem solving skills.

Responsibilities

• Responds to customer inquiries and expedites critical orders.
• Communicates dispositions, researches and resolves issues, and researches orders.
• May provide quote preparation, order tracking, backlog processing, invoicing, returns and discrepancy resolution.
• Support to sales team members and/or external customers, including stock queries and reporting.
• Identify opportunities to improve processes and procedures and participate in related projects.
• Maintain and update electronic and/or hard copy records. Perform other duties as assigned.

Skills

Computer skills

Email handling

Phone communication

Communication

Problem solving

Multitasking

Education

High School Diploma or equivalent

Job description

Tria Technologies GmbH in Penang, Malaysia, is seeking a Part-time Customer Service Executive to respond to inquiries, track orders, and support the sales team.

You will handle quotes, backlog, invoicing, returns, and credit issues, while maintaining records and communicating with customers and internal teams. The role requires at least two years of related experience and a high school diploma, with the ability to multi-task in a fast-paced environment.