Packaging Equipment Field Technician - On-Site Support

PMT Group; Puchong; On-site; MYR 25,000 - 38,000; Full time

Job summary

Wasco Berhad is seeking a hands-on Field Service Technician to install, service, troubleshoot, and support packaging equipment at customer premises in Malaysia. You will handle electrical, mechanical, pneumatic, and control-related issues, perform preventive maintenance, and provide on-site guidance and training after installation.

The role requires traveling to Klang Valley and outstation locations, with after-hours calls as needed to ensure uptime for customers in the food and packaging sector.

Qualifications

• Hands-on field service experience with packaging machinery.
• Ability to troubleshoot electrical, mechanical, pneumatic and control systems.
• Willingness to travel to customer sites and work after hours when required.

Responsibilities

• Install, test, commission, service and repair packaging machinery at customers' premises.
• Troubleshoot and diagnose basic electrical, mechanical, pneumatic and control-related problems.
• Carry out preventive maintenance and routine inspection of customers' machines.
• Attend customer service calls and machinery breakdowns and provide on-site technical support.
• Perform replacement, adjustment and repair of machine components and spare parts.
• Provide basic machine operation and maintenance guidance to customers after installation or servicing.
• Prepare service reports and maintain proper records of work completed.
• Liaise with customers and internal departments regarding technical issues, spare parts and follow-up actions.
• Travel to customer locations within Klang Valley and outstation when required.
• Attend urgent service calls outside normal working hours, including weekends or public holidays, when required.

Skills

Electrical basics

Mechanical skills

Pneumatic systems

Control systems

Job description

Wasco Berhad is seeking a hands-on Field Service Technician to install, service, troubleshoot, and support packaging equipment at customer premises in Malaysia. You will handle electrical, mechanical, pneumatic, and control-related issues, perform preventive maintenance, and provide on-site guidance and training after installation.

The role requires traveling to Klang Valley and outstation locations, with after-hours calls as needed to ensure uptime for customers in the food and packaging sector.