Oversea Sales Engineer (Fresh Graduate Program)

yealink; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

Yealink, a global UC&C solutions provider, invites fresh graduates to join the Oversea Sales Engineer program. You will complete 1–2 years of structured development at our Xiamen headquarters, building product and technical foundations while gaining hands-on experience with customer requirements, demonstrations, testing and live project support.

After development, a planned base in Kuala Lumpur, Malaysia, with the option to support regional or global markets.

Qualifications

• Bachelor's or master's degree completed or expected in 2026 or 2027 in a STEM-related field.
• Able to use English for customer-facing technical communication and product/solution presentations, and Chinese for day-to-day collaboration with headquarters.
• Relevant academic foundations and a genuine interest in networking, communications, enterprise IT or collaboration technologies.
• Good learning agility, logical thinking, communication skills, initiative, resilience and teamwork.
• Relevant coursework, laboratory work, competitions, certifications, open-source projects or internships are preferred but not required.

Responsibilities

• Build knowledge of Yealink products, fundamental technologies, industry scenarios and the pre-sales process through the headquarters development program.
• Support the collection, understanding and documentation of customer technical requirements, and assist with product selection, solution materials and test preparation.
• Support customer-facing product demonstrations, technical presentations, training and basic technical Q&A.
• Track and analyse customer technical questions, accurately communicate requirements, and coordinate with product, R&D and delivery teams to progress solutions.
• Work closely with account managers on pre-sales activities and gradually take responsibility for customer-facing technical discussions and solution support.

Education

Bachelor's or master's degree in STEM

Job description

Oversea Sales Engineer (Fresh Graduate Program)

Yealink (300628.SZ) is a global provider of Unified Communications and Collaboration (UC&C) solutions, specialising in video conferencing, voice communications and collaboration, with customers in more than 140 countries and regions.

About the role
This fresh graduate role connects technology, products, solutions and customer communication, offering the opportunity to build a career in global pre-sales and sales engineering. You will complete 1-2 years of structured development at our Xiamen headquarters, building strong product and technical foundations while gaining hands- on exposure to customer requirements analysis, product demonstrations, testing and solution support for live international projects.

After the initial development period, the planned next step is to be based in Kuala Lumpur, Malaysia, while supporting customers and projects across regional or global markets depending on business needs. Further international assignments and project travel may also be considered as your role develops.

What you’ll gain

Structured 1-2 year technical and pre-sales development at Yealink's Xiamen headquarters

Hands- on exposure to global customers, technical requirements and live solution projects

Opportunities to develop product demonstration, solution design and customer-facing technical skills

A planned future base in Kuala Lumpur with exposure to regional and global markets

Key responsibilities

Build knowledge of Yealink products, fundamental technologies, industry scenarios and the pre-sales process through the headquarters development program.

Support the collection, understanding and documentation of customer technical requirements, and assist with product selection, solution materials and test preparation.

Support customer-facing product demonstrations, technical presentations, training and basic technical Q&A.

Track and analyse customer technical questions, accurately communicate requirements, and coordinate with product, R&D and delivery teams to progress solutions.

Work closely with account managers on pre-sales activities and gradually take responsibility for customer-facing technical discussions and solution support.

About you

Bachelor's or master's degree completed or expected to be completed in 2026 or 2027 in a STEM-related field. Computer science, software engineering, network engineering, information systems, telecommunications engineering, electronic/electrical engineering, automation, data science, artificial intelligence or closely related disciplines are preferred.

Able to use English for customer-facing technical communication and product/solution presentations, and Chinese for day-to-day collaboration and basic technical communication with headquarters.

Relevant academic foundations and a genuine interest in networking, communications, enterprise IT or collaboration technologies, and customer-facing technical work.

Good learning agility, logical thinking, communication skills, initiative, resilience and teamwork.

Relevant coursework, laboratory work, competitions, certifications, open-source projects or internships are preferred but not required.

Willing to complete 1-2 years of development at the Xiamen headquarters, followed by a planned assignment based in Kuala Lumpur, Malaysia, with flexibility to support regional or global markets and undertake business travel based on role and business needs.